trottolino_amoroso
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Problem with the update
trottolino_amoroso replied to trottolino_amoroso's topic in Resolved Malware Removal Logs
Ok, here the last log SecurityCheck.txt -
Problem with the update
trottolino_amoroso replied to trottolino_amoroso's topic in Resolved Malware Removal Logs
Finally fixed! The problem was the firewall. Thank you Maurice for the patient and for your help. I have appreciated it -
Problem with the update
trottolino_amoroso replied to trottolino_amoroso's topic in Resolved Malware Removal Logs
Here the report. mbst-grab-results.zip -
Problem with the update
trottolino_amoroso replied to trottolino_amoroso's topic in Resolved Malware Removal Logs
Nothing. I have reinstalled Malwarebytes. using the M. support. Not fixing. 😔 -
Problem with the update
trottolino_amoroso replied to trottolino_amoroso's topic in Resolved Malware Removal Logs
I wrote wrong: I was referring to the update, not the upload -
Problem with the update
trottolino_amoroso replied to trottolino_amoroso's topic in Resolved Malware Removal Logs
I am sorry, but the original issue, is not fixed. I always see "network error" at the upload. In my ignorance and in my opinion if I can, I still believe that this error is not correlated to any virus., but obviously this is a my idea. -
Problem with the update
trottolino_amoroso replied to trottolino_amoroso's topic in Resolved Malware Removal Logs
Here the new log. cureit.log -
Problem with the update
trottolino_amoroso replied to trottolino_amoroso's topic in Resolved Malware Removal Logs
Here the log report_2023.01.22_22.24.43.txt -
Problem with the update
trottolino_amoroso replied to trottolino_amoroso's topic in Resolved Malware Removal Logs
As attachment, the log of ESET. Anyway, I'm starting to lose hope of fixing the Malwarebytes update... You're great and I find you very competent, but I'm starting to wonder if it's better to format the pc and fix it once and for all... I thought it was something much less challenging to fix it logESET.txt -
Problem with the update
trottolino_amoroso replied to trottolino_amoroso's topic in Resolved Malware Removal Logs
Ok thank you. I will wait next istructions -
Problem with the update
trottolino_amoroso replied to trottolino_amoroso's topic in Resolved Malware Removal Logs
I followed your istructions and the guide, but I had some problem: On the guide, after clicking on Clean, at the point 8 it says:" In the Malwarebytes Cleanup pop-up window, click Yes. A pop-up window indicating the loading of the cleanup appears. Before the next step, make sure all your work is saved in the background." I never seen nothing of this, but it show me directly this pop-up . I clicked "Yes" and I have reinstalled Malwarebyes and rebooted the pc. After the reboot, while I was changing the settings, the same error appeared (sorry for the italian, but it's my native language): . I clicked OK and I find that the line "Always register Malwarebytes in the Windows Security Center" is disabled, because I have not the premium version. Then I have closed the settings and I have click on Scan, and while it's scanning, same error: When it's done, it found nothing. I send you the scan run report. I hope I explained myself, as my English is not very good. Scan run report.txt -
Problem with the update
trottolino_amoroso replied to trottolino_amoroso's topic in Resolved Malware Removal Logs
Ok, thank you for this infos . Now I have uploaded the new log and the quarantine. Fixlog.txt Quarantine.zip -
Problem with the update
trottolino_amoroso replied to trottolino_amoroso's topic in Resolved Malware Removal Logs
I ran your script. Here is the log you asked me. Fixlog.txt -
Problem with the update
trottolino_amoroso replied to trottolino_amoroso's topic in Resolved Malware Removal Logs
Hi Maurice, I am Luke. thanks for your help! I followed your istructions and uploaded the clean log from Adwcleaner. (I don't remember how many times I ran the setup, but it's been quite a few times, definitely more than 4-5 😅. I have this problem for months). AdwCleaner[C00].txt -
When I try to do the update, I get this error: I have uninstalled and reinstalled the program but this problem still goes on. I also upload my log created by the Malwarebytes repair tool. Do you have a solution? Thank you mbst-grab-results.zip