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kcoombes

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Everything posted by kcoombes

  1. Got it. The text report from the desktop client is attached. malware.txt
  2. Thanks for fixing the browser plugin. How do I find the detection log so I can post it? (Note that, in looking for it, I found the "allow list" in the detection history, so I can presumably get rid of the ongoing warning by adding the file here.)
  3. Yesterday, Malwarebytes started flagging MidiMapper 1.0.0 from CoolSoft as malware. I have been using this software literally for years with absolutely no issues. I am confident that it is not malware. When I initially tried to go to the CoolSoft web site to see what was going on, the Malwarebytes browser plugin also tried to block the site (which I overrode). It seems clear to me that some part of your new AI/ML algorithm is incorrectly flagging software from this solo, long-established developer. And I am not happy that I am unable to tell the desktop app to ignore what I know is a false positive, and that I have to deal with the false positive every single day, since the report won't go away and I won't quarantine something that works properly. Perhaps you should give your users the power to override your incorrect algorithm?
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