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jameshan890

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Everything posted by jameshan890

  1. I tried installing the chipset driver - and this is the message I am getting. I am certain that I am on AMD system.
  2. Hello. Again, thank you very much for all your help. I actually built my desktop buying different parts. Let me know if you need the model number for individual parts. Otherwise here are the logs as per your instructions. Thank you DESKTOP-I607NT2.zip FRST.txt Addition.txt
  3. Thank you very much. I will take your advice on torrents. The malwarebytes has not been flagging the outbound malware alert for awhile. Should I re-install my bitdefender and run the check? I had it uninstall through the whole process. Also, may be I had misunderstood your previous instructions, in updating drivers. The drivers seem to have gone a haywire, and it stopped recognizing any of my bluetooth devices. Thank you and let me know how to proceed.
  4. Hello. Please see attached log file. Thank you and let me know the next steps. Fixlog.txt
  5. Hello. I tried updating both drivers, neither seems to be working. This is the message I am getting: It also disabled my bluetooth keyboard and mouse. Let me know what I should do.
  6. Hello. I have followed all the steps. And here are the documents as per your instructions. Thanks and let me know the next steps. 2022-09-19.txt FRST.txt Addition.txt AdwCleaner[C00].txt AdwCleaner[S00].txt
  7. Hello. I was really hoping you guys can help me out. I have purchased the premium malwarebytes, and bitdefender, but neither seems to remove this malware. The malware blocking message comes up every time I use any of the apps: chrome, spotify, even outlook and word processors... I am including screenshots, let me know if you need anything else to find the solution. And kindly let me know how to remove this malware. Thank you!
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