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AlexWoods

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  1. Ah, I think I know what it is — on some of our sites, I've explicitly clicked "Allow" in the browser extension, and it remembers that. When I went to sites where I haven't done that, I don't see anything. Thank you so much!
  2. Thank you! I am still seeing the flag on our home page — would you mind adding s.mkswft.com specifically?
  3. Our home page is perhaps an even better example — https://www.makeswift.com/
  4. Here is one of our customer's sites. It's flagging the favicon
  5. Hey Malwarebytes team, We are being flagged again. Is there some phishing site that you've identified? If not, can you please unblock s.mkswft.com? This is the 3rd or 4th time this has happened.
  6. Hey Malwarebytes team! I work for a website hosting company, Makeswift. We had a user create malicious content using our platform — they uploaded malicious HTML files. As soon as we discovered them, we banned them and even blocked all HTML file uploads. We did an audit as well on all existing HTML files, and deleted any we deemed malicious. Because of this, Malwarebytes blacklisted our domain for files, s.mkswft.com. That was appealed, and we showed the issue isn't present anymore. Last week we were temporarily blacklisted (I appealed again, and it was accepted), and it wasn't clear why. Each time we're blacklisted it affects all of our customers and creates a serious threat to our business. So the question is — what can we do to prevent our domain from getting blacklisted? Is there a whitelist we can apply for as a hosting company? (If individual URLs are blacklisted, that's totally fine. But our whole domain being blacklisted is not good.) Preventing all phishing activity on our platform is a near impossibility — we take it down as soon as we find it, but scammers are creative. We just want the .001% of bad users to not be able to affect the 99.99% who are using our platform for their businesses.
  7. Hey folks! My name is Alex, and I work at Makeswift (https://www.makeswift.com/). We serve our files from https://s.mkswft.com. We had a malicious user create a phishing site, see here (https://www.virustotal.com/gui/url/b1e6d76befaffd436792710d670cd074a93c0e95fa74c03eca4f1968ac4cd1a8?nocache=1). We were alerted about it and removed the file immediately (go to the phishing URL, you will see it is removed). We also have blocked HTML uploads to discourage this kind of phishing again. Despite that, MalwareBytes is still blacklisting s.mkswft.com. This is causing problems for our customers. Please let us know what else we can do to get off the blacklist. Thanks!
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