Benjie
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Windows 10 keeps restarting after malware scan
Benjie replied to Benjie's topic in Resolved Malware Removal Logs
Also, I can't seem to find malwarebytes in my laptop. Was it removed? I was having it in free trial at first and I don't know if I will be able to cancel it without seeing it here in my laptop. -
Windows 10 keeps restarting after malware scan
Benjie replied to Benjie's topic in Resolved Malware Removal Logs
Here are the two files. Waiting for your next instructions. FRST.txt Addition.txt -
Windows 10 keeps restarting after malware scan
Benjie replied to Benjie's topic in Resolved Malware Removal Logs
Also what can I do with this tracking cookie? Can this be dealt with too or is there something I could do deal with it? -
Windows 10 keeps restarting after malware scan
Benjie replied to Benjie's topic in Resolved Malware Removal Logs
What should I do, scan it? I also encountered a window saying that FRST can make changes to my computer, that's ok right? -
Windows 10 keeps restarting after malware scan
Benjie replied to Benjie's topic in Resolved Malware Removal Logs
Also could I ask for some guidance or tips on how to prevent this from happening again? What should I do to prepare for these types of problems if the may ever occur? Again, you are a lifesaver and thank you so much. -
Windows 10 keeps restarting after malware scan
Benjie replied to Benjie's topic in Resolved Malware Removal Logs
Hello JSntgRvr The laptop booted as seen here: photos attatched Should I immediately update you here if I notice something different about how the laptop is functioning? Maybe for the next couple of days? I would like to ask about the malwares that caused this in the first place - have they already been removed? Next would be regarding the problem starting StartupCheckLibrary.dll shown in the last photo - will it be a problem in the future? Lastly, as of now, I would like to say thank you to you from the bottom of my heart. I have actually contemplated about just reformatting my laptop and essentially deleting all my files to fix this. But you have done well in being patient in guiding me to a solution. JSntgRvr thank you. -
Windows 10 keeps restarting after malware scan
Benjie replied to Benjie's topic in Resolved Malware Removal Logs
I have already started startup repair as of the moment. -
Windows 10 keeps restarting after malware scan
Benjie replied to Benjie's topic in Resolved Malware Removal Logs
How do I know the path to the created log, if ever it is created? -
Windows 10 keeps restarting after malware scan
Benjie replied to Benjie's topic in Resolved Malware Removal Logs
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Windows 10 keeps restarting after malware scan
Benjie replied to Benjie's topic in Resolved Malware Removal Logs
Will do. Update you when done. -
Windows 10 keeps restarting after malware scan
Benjie replied to Benjie's topic in Resolved Malware Removal Logs
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Windows 10 keeps restarting after malware scan
Benjie replied to Benjie's topic in Resolved Malware Removal Logs
Will do. Update you as soon as I can. -
Windows 10 keeps restarting after malware scan
Benjie replied to Benjie's topic in Resolved Malware Removal Logs
In command prompt? -
Windows 10 keeps restarting after malware scan
Benjie replied to Benjie's topic in Resolved Malware Removal Logs
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Windows 10 keeps restarting after malware scan
Benjie replied to Benjie's topic in Resolved Malware Removal Logs
But where do I go from here? Turn off you PC? -
Windows 10 keeps restarting after malware scan
Benjie replied to Benjie's topic in Resolved Malware Removal Logs
Will do now. -
Windows 10 keeps restarting after malware scan
Benjie replied to Benjie's topic in Resolved Malware Removal Logs
Here is the 2nd fixlog. Fixlog.txt -
Windows 10 keeps restarting after malware scan
Benjie replied to Benjie's topic in Resolved Malware Removal Logs
Will do. Gonna update you here as soon as its done. -
Windows 10 keeps restarting after malware scan
Benjie replied to Benjie's topic in Resolved Malware Removal Logs
I'll basically do the last step again but with this new fixlist.txt file? -
Windows 10 keeps restarting after malware scan
Benjie replied to Benjie's topic in Resolved Malware Removal Logs
Here is the fixlog.txt Also the fixlist went missing in the flash drive, was that supposed to happen? Fixlog.txt -
Windows 10 keeps restarting after malware scan
Benjie replied to Benjie's topic in Resolved Malware Removal Logs
I haven't restarted it since doing the first frst scan. I will now select c. Update you soon. -
Windows 10 keeps restarting after malware scan
Benjie replied to Benjie's topic in Resolved Malware Removal Logs
The d drive is not detected and now mentions Y as a drive. I believe that the y drive is the 1Tb HDD. Should I select c instead? -
Windows 10 keeps restarting after malware scan
Benjie replied to Benjie's topic in Resolved Malware Removal Logs
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Windows 10 keeps restarting after malware scan
Benjie replied to Benjie's topic in Resolved Malware Removal Logs
Ok will do, update you soon. -
Windows 10 keeps restarting after malware scan
Benjie replied to Benjie's topic in Resolved Malware Removal Logs
I would like to ask if I should remove the frst file in the flash drive so that the FRST64 and fixlist are the only things in the flash drive itself?