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DMaiatico

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  1. When I have more time, I'll try what's suggested and see if that potentially resolves the issue. If not, I'll be sure to report back.
  2. For some reason after giving me the "We encountered..." message, the Support Tool was able to uninstall then re-install Malwarebytes. Upon, restarting the computer after installing Malwarebytes immediately popped up. However, I have a feeling that'll change tomorrow after shutting down my PC for as the problem occurs during initial boot up (from a complete shutdown). What then may possibly be the cause of this...?
  3. I attempted to do as instructed but the Support Tool gave back the following... Shall I click ok and continue anyway?
  4. Hello, I have attached the logs as instructed above. I look forward to a response. Thank you. mbst-grab-results.zip
  5. Hello, I've been having trouble accessing/opening Malwarebytes from my PC; this issue occurs when booting up my PC after it being shut down. I'm unable to open the program from the desktop icon and no icon is present in the system tray (usually there is one). I haven't made any changes to the program prior to the problem taking effect. Currently, I have program version 4.5.9 installed. I don't know what the problem is but any help that can be provided is greatly appreciated. Thank you.
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