1yellowbird

I did an update of malwarebytes than ran into the problem. I was able to load safe mode and removed antivirus in the program. When I loaded the system in normal mode, I tried to uninstall malwarebytes. Windows couldn't uninstall. Said go to the manufacture site. I did. Ran the program to uninstall malwarebytes (their website) it said successful uninstall. Then I couldn't startup again in normal mode. I know the uninstall program was malwarebytes. Said I'd never install it again after what I went through.

Here is the log of Security Check and the search test run as administrator. I'M THINKING OF USING McAfee Total Protection PC provided by Cox for this PC. To provide basic antivirus protection, tracker remover, and secure apps. What do you think. I'm a little leery about loading and running malwarebytes at this time. I'm still not over this experience. Search.txt WindowsUpdate.log SecurityCheck.txt Search.txt

Attached is the fixlog.tx Fixlog.txt

I turned on system restore and created the 1st restore point. Here is the results of the scan with frst scan and a scan in defender. Note: running frstengish didn't give me the option to run as administrator. I am the administrator with my username. Addition.txt FRST.txt Search.txt

it worked! I'm replying from my laptop in normal mode. I restarted in normal mode 3 times with no problem. Thanks to both AdvancedSetup and Maurice for all the help you provided. And I always thought the problem was with imfilter.sys not lmfilter.sys Search.txt

I put in the command. It came back file not found. cd.. C:\wondows\system32\drivers\ seaeched for im*.* file not found. Still in safe mode.(shut down, restarted, came up with stop code. memory error see imfilter.sys went back to safe mode.

My machine is a laptop Dell XPS 15 7590.

I am not near my laptop at the present moment. I saw your post from yesterday (page 2), I saw the boot manager but missed your comment to hit F8 (my bad). From your earlier post, I was able to get to safe mode. I saw this post from Microsoft on how to do a clean boot (from safe mode) that has more functionality than save mode. https://answers.microsoft.com/en-us/windows/forum/all/in-safe-mode-recovery/6d7be923-08aa-41c4-9000-809c53b3a62b I plan to do a clean boot on Saturday when I get back. Are you familiar with the clean boot? Before I begin, I’ll check if you have a reply.

got system to power off. Here is the fixlog.txt file. Note: i'm still unable to log into windows. This is windows 11. fixlog.txt

Running the scan now. Finished. On reboot it stopped at the BSOD stopcode. Attempted to execute of nonexecute memory. What failed imfilter.sys Still on this screen. Unable to power off.

I can no longer boot to the usb. I can only get into safe mode (when I go there, I can’t access the usb drive). I tried to start windows and got the same message BSOD.

I still can’t see the usb in safe mode. I’m going to get out of safe mode, start the usb windows install mode, copy the file over, and go back to safe mode. Or, you said start windows in normal mode, then do the fix. Can I just do that? It would be much easier.

Or, I could start on the USB stick, copy the file over, then go into safe mode and run frst64.exe in safe mode. I await your reply.

To do so, you must first install USB legacy emulation drivers, and Legacy USB support must be enabled in CMOS.

I can't get to the usb drive in safe mode. googled it. must change the bios. correct?

I plan to start this in safe mode. Let me know if I have it wrong. I’m still in safe mode from the last post.

Yes, that is correct. The Frst64.exe is on C:\Windows

Here is the Search file from C:\ drive in safe mode. Search.txt

here are the 2 files from C:\ drive in safe mode. FRST.txt Addition.txt

I’m in safe mode.

I’m getting into C:\ drive through the usb disk. I think it’s in Recovery Mode (not safe mode). Do you want me to launch frst64.exe from c:\ drive or G:\ drive (I assume c:\ drive). I’ll await your reply.

Maurice: Just to let you know, I will be traveling this week Wednesday pm, Thursday, and Friday. If there are any tests you need me to perform on the problem computer the available time is Tuesday, or Wednesday morning or will have to wait until Saturday 5/07/22. This is just a heads up. 1yellowbird

here is the fixlog txt Fixlog.txt

hERE IS THE FILE done today at 4:02 pm FRST.txt

Have a dentist appointment today. Will not get to this until later today.