I saw you were addressing some issues with users of UMX phones. I have an issue and assurance wireless (a lifeline company) basically refused to assist and said I'd have to purchase a new phone for $65 since the 90 day guarantee had past. They wouldn't assist technically and this program is for low income families to have an "emergency phone," yet they expect people to "purchase" a new replacement phone instead. This phone is driving me crazy turning on and off. I'm at my wits end! If there were an emergency, I wouldn't be able to use it anyway. Any suggestions on reversing this problem? Thanks in advance. msduke
