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amillionmiles

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Everything posted by amillionmiles

  1. Thank you! You are awesome! :) I'm using the first method from this guide to move my data, which works pretty well, but it still crashes whenever I try to move a large file, and then I have to start the process over. It works, but it's a slow process.
  2. Thank you! I still haven't been able to gather the logs. Just one quick question before I try to run the script: I still need some of my browser data, especially sessions and history, as I had some important work-related things there. Is there any way I can get those before they get deleted? It won't last long enough for me to copy much at once.
  3. Thank you! I'm trying to get it to work, but I haven't been able to get past the second stage ("Run FRST") so far before it crashes. It doesn't all completely freeze up, and the cursor usually still moves, but I can't click anything and the window says "not responding." I'll keep trying, but is there any way that stage of the process can be skipped? Or, since I have made it through the first stage "Collect Logs," are those logs saved anywhere before they are zipped?
  4. Thank you! It took a few attempts, but I managed to get the uninstall done. And it solved the booting problem! Yay! But Windows still crashes shortly after startup, just like it did before I tried to install Malwarebytes. I have no reason to suspect malware, but I really don't know what to do to stop it from freezing.
  5. Hi, Thank you for getting back to me so quickly! I did not enable the setting because I was never able to start Malwarebytes. I don't think it was fully installed. I usually have only about a minute in Windows, often less, but with a few attempts, I somehow managed to get the logs. They are attached. Addition.txt FRST.txt
  6. So for a few months now, I've been having trouble with Windows 10 freezing up on me on a regular basis. It's an ASUS Zenbook UX391U and running pretty hot, but it's always been like that. I keep it elevated on a stand. A while ago, I opened it up, cleaned out the fan, and renewed the heat paste, and it seemed to be working better after that with the freezing happening a little less often. Usually, it works fine again after I let it cool down for a while. I often got colorful vertical lines for a moment after a hard reset before it started. But now I can't get it to work at all anymore. Safe Mode seemed to be working slightly longer after startup, and when I pulled up the task manager, it showed 100% disk before it froze up again. At one point, I was able to use Safe Mode long enough to attempt an offline install of Malwarebytes. However, it froze up again before the installation was completely finalized (even though it said 100%), and then it wouldn't boot anymore. Startup repair and automatic repair wouldn't work, fixboot didn't help, uninstalling updates didn't help, and chkdsk kept getting stuck in stage 4. I turned off automatic repair and got the following message: Recovery Your PC/Device needs to be repaired The operating system couldn't be loaded because a critical system driver is missing or contains errors. File:\WINDOWS\System32\drivers\MbamElam.sys Error code: 0xc000007b I was able to get back into Safe Mode by disabling early anti-virus launch, but then neither my mouse/touchpad nor my keyboard were working. I got them to work by disabling legacy USB 3.0 devices in the BIOS and restart into Safe Mode, but then after less than a minute, it all froze up again. Is there any way I can fix this without having to reinstall Windows? I need to get some files before I can risk losing anything. I would really appreciate your help!
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