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Eagles

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  1. Hello, I was up checking my desktop and I cannot get to the internet. All my other computers can get there. How can I take my computer back to a previous recovery point? Last time this happened it was a trojan. I am so frustrated and concerned.
  2. Will do. I will run the Microsoft Security Scanner on my laptop. I know I will diable Vipre. This is probably a silly question. However, I will ask it knowing I am a bit over excited with all of the virus stuff I have been through. I ran all of my scans in Malwarebytes and Vipre this morning and all were good. No malware or virus stuff. However, I stepped away from my desktop and there was a message that said Adobe Acrobat not found, type in the file again. It was something like that. I had to click ok to get out of the box. Should I be concerned?
  3. Hello, I apologize for the delayed response. I did restart the computer. All seems well. However, Malwarebytes quarantined the malware.sandbox file in my laptop. Also associating it with the TWK30 Toolkit file. I deleted it. Should I run the Microsoft Safety Scanner on my laptop. I do not understand how this file got into my laptop. Thank you and have a nice Easter.
  4. Running the Microsoft Safety Scanner now. I thought I was finished and have been in my email this morning. Now I am concerned about infection,exposure, and risk. I was running my Malwarebytes and all of a sudden it said I was not protected and I tried adding the license key and it did not accept. Will follow up with the report. Here is the msert.log. I will wait to hear back from you. This file identifies Vir Tool:Win32/DefenderTamperingRestore - Removed. Does this mean I can reload my Malwarbytes. I will wait to hear back from you. Blessings, msert.log
  5. Running the Microsoft Safety Scanner now. I thought I was finished and have been in my email this morning. Now I am concerned about infection,exposure, and risk. I was running my Malwarebytes and all of a sudden it said I was not protected and I tried adding the license key and it did not accept. Will follow up with the report.
  6. Here is another. fixlist(1).txt This may be the file you are needing. Please confirm.
  7. I have re-enabled Vipre and worked through the configurations as instructed. I do not care about Java being on my machine. Will you advise after you review the Fix file I sent to wrap up everything. I appreciate everything you did to assist me and your patience, especially since I am not technical. I will wait to hear back to wrap up. God bless you Eagles
  8. Here is the Fixit File. I pray I did it right. God Bless Eagles Fixlog.txt
  9. I cannot stop Vipre. The computer says denied. I tried several ways to stop the three Vipre files, even changing my mouse. Still not able to stop it. Should I delete Vipre and reinstall it later? Also, I stopped the scan in Malwarebytes and deleted the quarantined malware.sandbox.1 threat . My computer rebooted. I ran another Malwarebytes scan and it was successful, not detecting any threats. So, at this point I have a computer without Java. Sorry.
  10. One last question, do I disable malwarebytes as well. I still have it running slowly right now. I am not technical so please excuse my questions, and I am trying to do this myself without help.
  11. Will the user download files be removed when the directories are emptied?
  12. C:\USERS\EJ\DOWNLOADS\TOOLKIT...\PROGRAMFILES\TWTK30\CKS.EXE My machine has been running all day 12 hours and it is running very slow. Malwarebytes says 1 item detected. How do I fix this? I am a novice. Please help. I did not download anything. This file is a personality workshop file that I have not used in a while. This is a scan in my Local C drive.
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