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reetagon

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Everything posted by reetagon

  1. It's all done already update all programs and remove one you recommended 😀
  2. Alright. I have already updated in 'Check for Updates' and the status is 'You're up to date' and here's the files from the last suggestion. FSS.txt SecurityCheck.txt
  3. OMG!! I can't believe It's gone now after almost a week! Thank you so much. Do you have any steps further.
  4. Thank you so much. I will be careful more. here, it is Fixlog.txt
  5. Oh! so sorry again. i just found it. it's my fault. I am following your proceeding and will attach the FIXLOG.txt ASAP.
  6. I am really sorry. i accidentally delete FRSTENGLISH.exe. and cannot find the link on your previous comments to download. can you give it to me again please.
  7. Sorry I losing contact for a while i have tried resetting the EDGE browser but the malware still exist so i decided to delete the msedge.exe file which got infected as you can see from notice. it went well because i restart my pc there's no pop-ups anymore. so i thought it got deleted permanently then i went to microsoft website to redownload edge. a new msedge.exe was created where the same directory so i restart pc again All the popups and notice are coming back. I'm so confused I do not know what the main problem is Do you have any advise for me?
  8. I am grateful for your support. 🥰 but It is so sad. All the pop-ups and fumacrom block still notice. I have no idea what caused it. Do you other solution or i just need to restore to factory setting.
  9. Done, didn't take very long to wait for a green progress. And it's requesting me to restart the pc as you said. (like displayed below) and this is the file 'Fixlog.txt' in the same location after my pc turned it back on. ps. FYI, I still notice the pop-up and notice window as same when the PC is on. Fixlog.txt
  10. Thank you for your caring. But it seems like nothing has been deleted. when i restart my pc they have still pop-up from Microsoft Edge and notice as previous.
  11. Got it. here's the files as attachment. AdwCleaner[C00].txt AdwCleaner[S00].txt
  12. Thank you for your reply and kind support! Here are my report! mbst-grab-results.zip
  13. and another question Shouldn't I turn off my computer until you give me the "all clear"?
  14. Understood! it may take me a while to back up. but i will proceed your suggestion as quickly as possible But I have a doubt about that line. "Please set File Explorer to SHOW ALL folders, all files, including Hidden ones." Does that mean you have access and be able to see the DETAIL of every files on my computer? If yes, I have some files that are private Should I temporarily remove it while you are working? Thank you so much!
  15. I've got rid of a virus thanks to Malwarebytes. However, I keep having a notification popping up and unknown 4 pages everytime i start my pc. Here is a screenshot. How do I get rid of it? It's pretty annoying! ps. my english is not good. if i misunderstand something you can always ask me to rewrite. Thank you!
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