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acabral88

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Everything posted by acabral88

  1. Hi From what I see the Security Advisor language doesn't change when we select our language and I've tried multiple languages. This may affect some users to understand their security status. Does anyone know if this issue will be fixed in the future? Thanks
  2. Thanks for your help. You helped me a lot. Have a great week and thanks again.
  3. I apologize, I didn't know. I'm going to ask for my refund and buy a legit license. Lifetime licenses are no longer sold, are they?
  4. UPDATE: Wifi problem solved. I just saw that someone else had the same problem as me on another topic. I read it carefully and followed the solution posted by Phortos and it worked perfectly. I still need help with my license. Many thanks
  5. After all I have the same problem on my wifi network at home. I tried to install Malwarebytes online but it's blocked at 5%. When I share my home wifi network through my smartphone (hotspot) everything works perfectly but when I'm directly connected to the router's wifi network I have the problem. The problem only happens in Malwarebytes applications.
  6. Now I'm using my wifi network from home and so far I'm out of connection only on Malwarebytes apps on my wifi network at work. Different locations. But as I said before it only happens connected to wifi cable works perfectly. I think I uploaded the logs when I still had Windows 10 by support tool with ticket number 3694123 because I had two tickets opened and now I only have 1. I also have a problem with my license, I bought it at a reseller and it says it's associated with another email. It worked for me when I activated the license in the app but now when i installed Windows 11 it says it has reached the limit. This purchased license does not appear on my account and I think that on the ticket I provided proof of purchase and I indicated the reseller. I have also asked the reseller for help and they have already replied that they are waiting for a response from the supplier. There are the logs attached but as I said I am now on my wifi network at home and the problem only happens on the wifi at work. I don't know if it will be possible to identify the problem but it really is very strange. Addition.txt FRST.txt
  7. Hi, I have a problem that I can't solve on my own. I was having the same problem on Windows 10 and decided to format the PC and put Windows 11 after a clean install. I can't install malwarebytes when I'm connected to my Wifi network but if I connect the cable it works. If I use another Wifi network it works too. The problem only happens on my wifi network. If I use the offline installer the software stops receiving updates and I can't access the license server. Everything ok with the host file because if it wasn't it wouldn't work by cable or in other networks. How can I solve? On my wifi network I only have this problem with malwarebytes because I can access the internet, I can do windows updates and all the other things. I've tried everything I know :( mbst-grab-results.zip
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