stu444

The check box just re-checked itself giving me another error. I unchecked it again!

I know. I don't understand why it didn't work the first time. Thank you for your help.

This now works. Unchecking the box eliminates my error. Thank you!

It doesn't matter where the doc is located. It happens every time I try to print (clicking print from the menu or Ctrl P). I just experimented and found that this happens in all Microsoft office programs. I've tried Excel and PowerPoint. They function, I just can't print. If I try, the program abruptly closes and I get the Malwarebytes notification with the same Explorer.EXE location.

I've posted two versions of the logs. Please let me know if you need any other info. Thank you for your help with this. I'm hoping to be able to print from Word again soon! mbst-grab-results_NOT INSTALLED.zip mbst-grab-results_AFTER_REINSTALL.zip

I did use the support tool to do the uninstall and reinstall. I've again attached the zip file. Perhaps I had uploaded the old one earlier? mbst-grab-results.zip

mbst-grab-results.zipAttached is the updated file.

Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 1/7/22 Protection Event Time: 3:25 PM Log File: f4d5d866-6ff7-11ec-9fd9-708bcd4e1d0e.json -Software Information- Version: 4.5.0.152 Components Version: 1.0.1538 Update Package Version: 1.0.49536 License: Premium -System Information- OS: Windows 10 (Build 19042.1415) CPU: x64 File System: NTFS User: System -Exploit Details- File: 0 (No malicious items detected) Exploit: 1 Malware.Exploit.Agent.Generic, Explorer.EXE, Blocked, 0, 392684, 0.0.0, , -Exploit Data- Affected Application: Microsoft Office Word Protection Layer: Application Behavior Protection Protection Technique: Exploit Office WMI abuse blocked File Name: Explorer.EXE URL: (end)

Yes. I then restarted my computer. It is still unchecked.

Still not working.

I'm getting the same error when I try to print from Word.

Are you saying you want me to uninstall it and try to print? This doesn't seem like a good idea since MB claims it is blocking malware when I try to print. I've uninstalled, scanned and reinstalled. The same thing happens. Word closes when I hit CRTL P.

Attached. mbst-grab-results.zip

Block Penetration Testing Attacks is Turned off.

Malwarebytes shuts down Word when I try to print and gives me this message. Please advise on how to fix this issue. Thank you!