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Victorian1899

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  1. Thanks for the detailed explanation and for all of your help Kevin. It's good that nothing showed up, but in some ways for peace of mind it might have been desireable if some malware was found and conclusively removed by one of the programs that we ran. In any case I will remain vigilant. Yes we can close out. Thanks again.
  2. I have run the cleanup program and the log is attached. Before doing that, I ran the Microsoft Safety Scanner a second time, but this time doing a full scan instead of a quick scan. While running it was indicating that it found 5 infected files and since it was running for quite a while, I left the computer. When I came back, the scan had completed and displayed a message stating that the scan completed successfully and no viruses, spyware or other potentially unwanted software was detected. There was no mention of the 5 infected files on screen or in the log file which I have attached. Seems very strange. kprm-20211224135300.txt msert2.log
  3. Hi Kevin, my computer is and has been behaving normally since clicking on the phishing email that took me to the dead URL (server error 404). If it helps any, this occurred in the early hours of Dec 20, just after midnight. Is there any way to confirm 100% that no malware was installed? Am concerned about going back to do banking and other personal stuff where my information may be at risk.
  4. Hi Kevin. Attached are the Fix log and Sophos log file. Incidentally Sophos did not create a Logs directory with multiple files, but outputted a single log file in the Download directory where the process was run from. Hope this is ok. Fixlog.txt SophosScanAndClean_20211224_0048.log
  5. Thank you very much for looking into this Kevin. I have attached the 4 log files to this message. Addition.txt FRST.txt AdwCleaner[C00]Log .txt Malwarebytes_log.txt
  6. Hello, I am wondering if someone can help me out. I am very concerned that I have some malware or a virus on my PC. A few days ago I accidentally clicked on a link in a legitimate looking email, but it was clearly not legit. This link opened up a url/web page that had a Server Error "404 - File or directory not found". Concerned that this might have allowed something malicious to be installed. I was running Windows Defender and nothing popped up at the time of clicking the link or while scanning a bit later on. I then installed Malware Bytes and reactivated Macafee Antivirus, which used to run on my PC. Neither Malware Bytes or Macafee detect anything while scanning. The computer had not appeared to be behaving strangely in the two days except for today, at the very moment of turning on Macafee VPN for the first time, a Malware Bytes message popped up stating "Website blocked due to compromised IP Address: <removed> Port: 500 Type: Outbound File: c:\Windows\System32\svchost.exe" I'm concerned that that a keystroke logger or something else malicious is running quietly in the background to steal my personal info. Any help would be much appreciated. Thx.
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