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Miach

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  1. Is there a way to cancel a support ticket? I had actually made one after the post following the link that the Malwarebytes forum bot posted. So I'll have to cancel that one first.
  2. I deactivated the key on my laptop. However, when I log in to my account on my new PC to reactivate the key, it says: "The product key you are trying to use is already registered."
  3. Thank you. I'll go try that. I was worried because all the guides stated that you should be able to see your license under the subscription tab on the website. But it only appeared in the app along with the option to deactivate the key from there.
  4. Hello. I bought a lifetime Windows subscription key around 2014 directly from the site which I still have activated on my laptop. Under account details when opening Malwarebytes, I can see my Device Name, Edition, License ID, License Key, and Status. And then below that, it says "To add or remove devices from your subscription, visit your account." I would like to transfer my key to a new PC. However, when I log into my old account, there is nothing listed under Subscriptions or any other tab. If I deactivate the key from Malwarebytes on the app itself (turning my lifetime version into the free trial) on my laptop, despite nothing showing up in Subscriptions on the site, would I still be able to reactivate my license key on my new PC?
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