Deaniegirl

Ok, I will respond if it happens again, but here's to great troubleshooting and your immediate help. I really, truly appreciate it! Have a wonderful day, Porthos (sorry I misspelled), Nadine Sexton, Novato, CA.

Ok. It's disabled. I don't recall even touching any of the options in Malwarebytes. I figured the default settings were designed with higher knowledge than I have, so I kept them. Only recently did I disable the Exploits because I figured out the correlation with Word crashing. So, disabling that one setting but leaving Exploits enabled will 'cure' the problem? Is there anything else I ought to set correctly? Thank you for your quick responses, Parthos, I appreciate community input since it tends to be more realistic to users and also much more prompt in response times! (I was a tech writer for software companies--HP, Intel, Xerox, Autodesk, loads of startups, etc.--during the 80s-90s, prior to dot com bust. Had an excellent career!)

Yes. Does that mean it should be disabled? Because in order to see the Advanced settings, I had to enable the Exploit protection, which I previously disabled because of the crashing problem.

Thank you

Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 11/11/21 Protection Event Time: 10:01 AM Log File: 566da06a-4319-11ec-8c72-3417ebd46398.json -Software Information- Version: 4.4.10.144 Components Version: 1.0.1499 Update Package Version: 1.0.47096 License: Premium -System Information- OS: Windows 10 (Build 19043.1348) CPU: x64 File System: NTFS User: System -Exploit Details- File: 0 (No malicious items detected) Exploit: 1 Malware.Exploit.Agent - Exploit payload process blocked, C:\Program Files\Google\Drive File Stream\52.0.6.0\crashpad_handler.exe C:\Program Files\Google\Drive File Stream\52.0.6.0\crashpad_handler.exe --database=C:\Users\NEAS\AppData\Local\Google\DriveFS\Crashpad --url=https:\clients2.google.com\cr\report --annotation=application=WINWORD.EXE --annotation=prod=DriveFS --annotation=ver=52.0.6.0 --initial-client-data=0x1f14,0x1e44,0x1fb0,0x1f0c,0x1f8c,0x7ff86f81f820,0x7ff86f81f830,0x7ff86f81f840, Blocked, 0, 392684, 0.0.0, , -Exploit Data- Affected Application: Microsoft Office Word Protection Layer: Application Behavior Protection Protection Technique: Exploit payload process blocked File Name: C:\Program Files\Google\Drive File Stream\52.0.6.0\crashpad_handler.exe C:\Program Files\Google\Drive File Stream\52.0.6.0\crashpad_handler.exe --database=C:\Users\NEAS\AppData\Local\Google\DriveFS\Crashpad --url=https:\clients2.google.com\cr\report --annotation=application=WINWORD.EXE --annotation=prod=DriveFS --annotation=ver=52.0.6.0 --initial-client-data=0x1f14,0x1e44,0x1fb0,0x1f0c,0x1f8c,0x7ff86f81f820,0x7ff86f81f830,0x7ff86f81f840 URL: (end)

Why does Malwarebytes think MS Office 365 is an "Exploit"? This started a month or so ago, I had my PC cleaned up, but it's starting again, so I turned off "Exploit Protection". What's wrong?