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  1. The ESET found and resolved issues but the computer shut off before I could save the file. Is it still on my computer somewhere? Still having issues not being able to open malaware. I ran the reboot app as well.
  2. OK, ran that. nothing found. Still cant open the file direct. My computer keeps shutting down as well. I'm not sure why, that just started happening.
  3. Said I don't have permission to run that fie. I tried to run as admin but still doesn't work
  4. I haven't directly opened Malaware until today. But I couldn't open it. I downloaded the support tool, ran it but it stopped during the initial scan. No sure why I can't get it to run.
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