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ay000

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  1. The fix seemed to have worked. It's been 60 minutes so far without the notification. Thank you!
  2. Hi, Thanks for your response. Should I disable Malwarebytes while running Farbar Recovery Scan, even if I'm getting the "trojan" notification every minute? Thanks again
  3. Hi, I've uninstalled the Java kit, changed my DNS servers to Cloudflare, and reboot but am still receiving the "blocked due to trojan" notifications. I'll wait for you to finish reviewing my logs. Thank you
  4. Hi, I receive a "Website Blocked Due to Trojan" notification every minute (see log pasted below and attached mbst-grab-results that I ran this morning). However, I've not received any virus or malware detections when scanning with MalwareBytes, Adware, Mbar, Microsoft Safety Scanner, or Windows Defender. I've also tried limiting my startup apps and rebooting. However, I still get the notification every minute. Can you please help advise how I can stop these outbound attempts? Thank you Malwarebytes www.malwarebytes.com -Log Details- Scan Date: 6/16/22 Scan Time: 11:33 AM Log File: cb294a1a-eda2-11ec-a829-7085c2fb5c36.json -Software Information- Version: 4.5.9.198 Components Version: 1.0.1689 Update Package Version: 1.0.56192 License: Premium -System Information- OS: Windows 10 (Build 19044.1766) CPU: x64 File System: NTFS User: DESKTOP-A5QDP9D\arthu -Scan Summary- Scan Type: Threat Scan Scan Initiated By: Manual Result: Completed Objects Scanned: 428121 Threats Detected: 0 Threats Quarantined: 0 Time Elapsed: 9 min, 32 sec -Scan Options- Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Disabled Rootkits: Disabled Heuristics: Enabled PUP: Detect PUM: Detect -Scan Details- Process: 0 (No malicious items detected) Module: 0 (No malicious items detected) Registry Key: 0 (No malicious items detected) Registry Value: 0 (No malicious items detected) Registry Data: 0 (No malicious items detected) Data Stream: 0 (No malicious items detected) Folder: 0 (No malicious items detected) File: 0 (No malicious items detected) Physical Sector: 0 (No malicious items detected) WMI: 0 (No malicious items detected) (end) mbst-grab-results.zip
  5. Hi Maurice, Thanks again for your help. I've run the file. Please see the attached log. The issue seems to be resolved, but I'll feedback if it returns. Do you have any guesses as to what caused the issue? Fixlog.txt
  6. Hi Maurice, Thanks again for the help. I've followed the steps and the notifications have been gone for the last three hours. Please see the adw clean log. I think its resolved again for now. AdwCleaner[C00].txt
  7. Hi Maurice, Sophos scan and cleanup is now complete (see log). I've rebooted my computer and am still receiving the notifications. Plaase advise. Thanks SophosVirusRemovalTool.log
  8. Hi Maurice, Please see the attached MS scan log. I've downloaded the Sophos tool and report back my findings. Thanks again msert.log
  9. Hi Maurice, The notifications suddenly returned again today at 9:06am. I ran a new MB Support log (attached). Would you please advise? Thanks mbst-grab-results.zip
  10. Hi Maurice, The notifications seems to have stopped as of 2:48pm yesterday. Thanks
  11. Hi Maurice, The MS Safety Scan is now complete and I've removed some unwanted software. Would you please advise on next steps? Thank you
  12. Hi Maurice, Thanks for the advice. I'm currently 5 hours into the full scan, but progress bar only seems to be 2/5s done. I'll respond once complete. I closed all browsers and used a different computer for work today. I did notice that the notifications still continued (approximately once a minute). Lastly, I reviewed the auto notification sites in Chrome too. Most seem reputable (Google.com, Verizon.com, BestBuy.com, Microsoft.com). However, I can remove them if you think it will help. Thanks
  13. Hi Maurice, I'm not sure what happened, but the exact same issue has returned ("Website Blocked Due to Riskware" notification every minute ). I have not yet run the Microsoft Safety Scanner and I've already deleted the previous files. Should I repeat the steps, or skip straight to Microsoft Safety Scanner? For reference, I've run a new MBST support log from today when the issue returned (attached). Please advise. Thanks mbst-grab-results.zip
  14. Hi Maurice, I think this fixed the problem. I haven't received a notification since 11am today. I'll let you know if anything else happens, but you can consider this issue resolved for now. Please see the attached fix log. Since this is a public forum, can I delete the files that contain my personal information (I'm happy to keep the thread public so it can help others with the same problem)? Thanks for your help Fixlog.txt
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