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Fredwick

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  1. It is most certainly Spy/Malware. My security analyst is preparing his report for Apple Security. Apple sent me a new phone, but oh no, it got "delayed" at FedEx in Memphis, TN and didn't move (no scans) for a full day. Item arrived late, and it was tampered with as well. Currently working with my analyst and he advised me to contact FedEx Security as well as Apple. Just wanted to post this to give others a heads up. If you've never had Apple connect to your new device, it should not be saying a apple specialist is trying to start a diagnostic session straight out of the box. Also, emails (including this one, thats why I'm just now responding as I didn't get it on my old device) and text messages wasn't showing on my old device. However, they are magically showing up (old emails I had never received) on a different device. So, they were filtering my emails and messages as well.
  2. Because I've hired a security analyst and he has determined that this is a EXPLOIT, and is not normal iPhone behavior. That should only pop up if and when you are working with a Apple Specialist, DIRECTLY, to allow extra permissions on the device for them to connect and diagnose any problems. I'm sure you can imagine the security implications considering the admin privileges that this provides, it's a security issue, as the device is recognizing that Apple is trying to connect with it, but they are not. Location data, screen sharing, etc. This "Start Diagnostics With Apple Support" occurs on ALL of my devices, as well as some family members' devices. He's identified it as spyware, and is currently working up technical details and the logs for Apple, although he's sure that they are already aware of it and have chosen not to patch the exploit, as he's seen this before. Now, if your device(s) were doing this, and not everyone else's, would that not draw a red flag that something is not right?
  3. Anyone else getting "Start Diagnostics With Apple Support" when you go to Settings>Privacy>Analytics ? Leave device on that screen for a few minutes and see if that pops up in blue.
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