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Mary613

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Mary613 last won the day on October 15 2021

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  1. Ive had this Assurance wireless lifeline phone since May 25, 2021. Almost immediately I would do a search for something and be redirected to at first it was some mobile Game site. Then after trying to set Chrome and Google both as my homepage it redirects me to a page URL g21news. I don't know how to disable this redirect. I see where others with the same Assurance Wireless phones are having the same issue. These phones are cheaper phones but usable for someone who can't afford a better phone such as myself. It has too many applications that there is no way I can find to uninstall. Google Messages, Amazon Shopping are two very large apps that take up much needed space on such a small capacity phone. I can force stop the apps and disabled auto updates but Afterwards they continue to re-enable and I am unable to install smaller apps I want due to lack of space. I need help fixing this phone especially the redirect. It keeps popping up and I cannot get to the site I have searched for. I Was signed up for the Emergency Broadband program with Assurance and after a month I suddenly have no minutes as I was placed back on the 1000 minutes lifeline plan by Assurance even though nothing had changed in my income or qualification. I think it's great we have access to these government phones during the Covid pandemic but now I have got an unuseable phone. If anyone has any idea of a fix for the g21news redirect please help me. You can email me at marytidefan613@gmail.com.
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