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  1. Well, got the installer from Porthos's link to work. Had to "quit" the MalwareBytes app via right clicking and selecting quit. Then ran the app and it installed. I'm now at 4.4.3 and just completed a scan. Thanks all for the help. And, if I may, I suggest the installer quit the app before attempting to install. That would have save a lot of people a lot of time. Just saying...
  2. Ran the offline installer from Porthos's link and it did the exact same thing. No need to post images of the exact same thing. So nothing has changed. Did my logs reveal anything?
  3. Attached is the log created. mbst-grab-results.zip
  4. I need help please. I have version 4.4.2 and have been notified (several times) an update is available. I click the install button, it gets to about 20% and then hangs. Eventually a dialog opens that says "The installation failed to start..." After several attempts, I gave up and decided to request help. Thanks in advance Jim
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