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linhnguyen2700

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  1. Yes, everything is working smoothly now. Here's my latest scanning result. Again, thanks for your help. mbam-scan-results.txt
  2. Oh wait, I tried installing the newest version for Windows devices not running the 2019-09 Security Update in https://support.malwarebytes.com/hc/en-us/articles/360039142934 and it worked! Thank you for helping, spending time helping me to fix the problem. Really appreciate it!
  3. Okay, I deleted the text file and had the scan done. I restart the computer and reinstall Malwarebytes again. The pop-up "The installation failed. Please restart your system and try running the installer again. For help troubleshooting please review the information at https://www.malwarebytes.com/help-installing."
  4. Fixlog.txt Yes, absolutely. Yes, I thought the same thing, too. A couple of weeks ago I found out that my computer, which belonged to one of my relatives, has many files with the same XAHGQBAXZ-end and text doc about recovering data. All the files were created in Jan, 2019. It was created in 2019, when this computer hadn't been given to me, so I don't know the reason. I can't remember why it was created yesterday. Could I upload the file to give it a look? Thank you for the instructions, here's the log.
  5. Before I did the Farbar Recovery Scan, I had run Advanced SystemCare and scanned if there was anything wrong and automatically fixed it. Therefore, i viewed the scanning results, figured it out that some errors of missing files had been fixed and restart the computer. Since then, I tried to reinstall Malwarebytes. But still, it didn't work so I downloaded and ran Farbar Recovery Scan Tool and here are the results. Addition.txt FRST.txt
  6. mbst-grab-results.zip I tried to install Malwarebytes but the installation didn't work.
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