Thanks for your response.
I have been a vpn user for many years, various products such as Kaspersky. I am very familiar with how apps, android and other platforms. I am familiar with UX design, end user requirements and providing services to end users.
In this picture, you can see that glasswire (firewall), kaspersky (vpn), malwarebytes (real time notification) are all there.
Each of these I can click on in that notification drop down, with kaspersky you can then enable or disable vpn or change vpn. With glasswire I can click on that and stop traffic, etc. With malwarebytes notification, I click on that and it opens malwarebytes but I cant click on the privacy key notification.
So these things that you say are fault of Android 11 (I am using Samsung S22 ultra with android 11, they seem to work for other providers.
I don't know why you say that users complain about a malwatebytes notification in the notification drop down, it is customary for an app to post notifications here, users can then set notifications to silent. So there should be no reason to complain. And any user has the ability to silence any notification. So your statement doesn't make any sense.
I posted 2 screenshots to help you understand what you are talking about, because right now, your not making much sense.
I look forward to your response.