Anyika9232

After the restart with the running the fix, I DIDN'T see the blue screen when my laptop loaded after sign-in! It typically happened about 10 seconds after sign in. And nothing popped up and then disappeared. Thank you so, so, so much for all of your expertise! Is there anything else I should do now that my issue has been resolved? Fixlog.txt

So before I posted for assistance I attempted to resolve the issue on my own with no luck. So, I did run the AdwCleaner as it was requested in previous threads as I thought that didn't pose a harm to the process of getting rid of the threat. However, now that I think about it, there is probably a specific process to follow. I do want you to know that on the AdwCleaner after I scanned and quarantined. I did restart my computer, but the blue screen with the red text appeared still. I also had deleted the quarantined items as well, now I'm not sure if that was right or not. I haven't picked up on any malicious threats doing scans since then. I've run the AdwCleaner again just to be safe. Included are the logs from when I did it earlier to show what was found and the deletion process as well from which I restarted my laptop as directed. I will continue onto the next step and reply with those results. AdwCleaner[S00].txt AdwCleaner[C01].txt

Hi Maurice! I almost always use Chrome, unless I search something in the start search bar that opens it in Edge accidentally. I had already scanned in Malwarebytes and quarantined the issues. I had done this back on 6/21 right away, I guess mostly due to paranoia. Detection History is saying I have 4 total items though the scans only show 3 back from 6/21. Addition.txt FRST.txt Malwarebytes Threat Scan Report.txt

On June 20th, I went to download a game and all it did was download the installer for it. Nothing came of it and so I uninstalled the program. Since them my wi-fi has been going haywire by saying "Can't connect to network", but the most concerning this is when I log into my laptop, there is a blue screen that appears with red text. At first, I wasn't entirely concerned about it...until I took the time to READ what it said. I have attached an image to this thread. I have experienced the blue screen of death before in the past in my younger days and haven't download anything for the past 9 years onto my system that I shouldn't have. In a stupid moment on 6/20, I guess I threw my brains out at that split moment, so this happened. I have read multiple threads regarding this issue, but I want to make sure I receive the specific directions for my laptop. I have a Dell Inspiron 7559 using Windows 10. I'd appreciate all the help I can get to get this issue resolved. :)