RJK98
Members-
Posts
20 -
Joined
-
Last visited
Content Type
Events
Profiles
Forums
Everything posted by RJK98
-
Constant Popups But No Malware Found
RJK98 replied to RJK98's topic in Resolved Malware Removal Logs
Maurice, merging the Windows Defender file while in safe mode seemed to fix the problem! When I restarted I could again update Defender, run scans, etc. Thank you for your persistent efforts. -
Constant Popups But No Malware Found
RJK98 replied to RJK98's topic in Resolved Malware Removal Logs
Hi Maurice, Thank you for your patience. I ran FRST64 fix feature and received an error about a certain .dll not being in the right place. I screenshotted it but it was lost during the restart. Attached is the log. Trying to merge Microsoft Defender Antivirus Service returned an error which I screenshotted and have attached. Windows 10 Security Centre Service merged successfully. Clicking quick scan results in the same issue, 0:00:00 with no progress and no files scanned. Windows Security pop-ups indicating Defender Anti-Virus is off continue to pop up in the bottom right corner of my screen. Fixlog.txt -
Constant Popups But No Malware Found
RJK98 replied to RJK98's topic in Resolved Malware Removal Logs
Hi Maurice I apologize for not responding, I will take a look at this and reply when I complete the steps. -
Constant Popups But No Malware Found
RJK98 replied to RJK98's topic in Resolved Malware Removal Logs
Please see below for the requested PowerShell procedure. Windows PowerShell Copyright (C) Microsoft Corporation. All rights reserved. Try the new cross-platform PowerShell https://aka.ms/pscore6 PS C:\WINDOWS\system32> get-mpcomputerstatus get-mpcomputerstatus : Provider load failure At line:1 char:1 + get-mpcomputerstatus + ~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : NotSpecified: (MSFT_MpComputerStatus:ROOT\Microsoft\...pComputerStatus) [Get-MpComputerS tatus], CimException + FullyQualifiedErrorId : HRESULT 0x80041013,Get-MpComputerStatus PS C:\WINDOWS\system32> -
Constant Popups But No Malware Found
RJK98 replied to RJK98's topic in Resolved Malware Removal Logs
I have followed your instructions. Checking the anti-virus and Windows security panel yields the same result - quickscan is stuck at 0:00 and no files scanned, options are greyed out. -
Constant Popups But No Malware Found
RJK98 replied to RJK98's topic in Resolved Malware Removal Logs
The anti-virus section of Windows security still shows real time protection as "off" and greyed out. Quick scan still hangs on 0:00 and 0 files scanned. It seems your test indicates Defender is running OK, but on my end this is not indicated. I have attached a screenshot. -
Constant Popups But No Malware Found
RJK98 replied to RJK98's topic in Resolved Malware Removal Logs
The problem persists - any ideas? -
Constant Popups But No Malware Found
RJK98 replied to RJK98's topic in Resolved Malware Removal Logs
Microsoft Windows [Version 10.0.19043.1023] (c) Microsoft Corporation. All rights reserved. C:\WINDOWS\system32>WMIC SERVICE WHERE Name="windefend" CALL ChangeStartMode "automatic" Executing (\\DESKTOP-EBKPDUU\ROOT\CIMV2:Win32_Service.Name="WinDefend")->ChangeStartMode() Method execution successful. Out Parameters: instance of __PARAMETERS { ReturnValue = 2; }; C:\WINDOWS\system32>WMIC SERVICE WHERE Name="windefend" CALL startservice Executing (\\DESKTOP-EBKPDUU\ROOT\CIMV2:Win32_Service.Name="WinDefend")->startservice() Method execution successful. Out Parameters: instance of __PARAMETERS { ReturnValue = 8; }; C:\WINDOWS\system32> -
Constant Popups But No Malware Found
RJK98 replied to RJK98's topic in Resolved Malware Removal Logs
Please see attached for the requested documentation. FSS.txt SecurityCheck.txt -
Constant Popups But No Malware Found
RJK98 replied to RJK98's topic in Resolved Malware Removal Logs
Hi Maurice, Here is the requested copy and paste: Windows PowerShell Copyright (C) Microsoft Corporation. All rights reserved. Try the new cross-platform PowerShell https://aka.ms/pscore6 PS C:\WINDOWS\system32> get-mpcomputerstatus get-mpcomputerstatus : Provider load failure At line:1 char:1 + get-mpcomputerstatus + ~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : NotSpecified: (MSFT_MpComputerStatus:ROOT\Microsoft\...pComputerStatus) [Get-MpComputerS tatus], CimException + FullyQualifiedErrorId : HRESULT 0x80041013,Get-MpComputerStatus -
Constant Popups But No Malware Found
RJK98 replied to RJK98's topic in Resolved Malware Removal Logs
I am not able to update, when I follow your direction and click the check update button nothing happens. When I try "quick scan" it stays at 0:00:00 and 0 files scanned. All options to enable protections remain greyed out. -
Constant Popups But No Malware Found
RJK98 replied to RJK98's topic in Resolved Malware Removal Logs
Sorry for the triple post, I can't figure out how to edit... wondering how to re-enable Windows Defender? It appears Malware Bytes is gone from my computer since running that fix, but Defender will not allow me to activate it or the real time protections. -
Constant Popups But No Malware Found
RJK98 replied to RJK98's topic in Resolved Malware Removal Logs
Hello, After doing the above steps, I have downloaded and run the fix. Here is the requested file. Things appear to be working well. Can you kindly direct me to a donation link? I appreciate your help and would like to contribute to your site. Fixlog.txt -
Constant Popups But No Malware Found
RJK98 replied to RJK98's topic in Resolved Malware Removal Logs
Hello, Attached are the requested documents. Addition.txt FRST.txt -
Constant Popups But No Malware Found
RJK98 replied to RJK98's topic in Resolved Malware Removal Logs
Hello, Apologies for the delay in my reply. Please see attached for the Sophos scan result. It appears that this has resolved my continuous notifications, but now there is another issue. A command prompt box pops up many times per hour, just like the notifications. I used a screen recorder to freeze frame the command prompt and screenshot it so you can see the content popping up. It is only on my screen for a fraction of a second, but will minimize whatever I'm doing when it happens. I have attached this along with the Sophos log. SophosVirusRemovalTool.log -
Constant Popups But No Malware Found
RJK98 replied to RJK98's topic in Resolved Malware Removal Logs
Hello, attached is the ESET scan. ESET SCAN.txt -
Constant Popups But No Malware Found
RJK98 replied to RJK98's topic in Resolved Malware Removal Logs
Hello, Attached is the fixlog requested. Fixlog.txt -
Constant Popups But No Malware Found
RJK98 replied to RJK98's topic in Resolved Malware Removal Logs
OK, the scan log requested is attached. I'm not sure exactly when, years ago though. MB has been updated and my system is restarted. msert.log -
Constant Popups But No Malware Found
RJK98 replied to RJK98's topic in Resolved Malware Removal Logs
Hello, Thank you for your fast reply. I am using Chrome. I appreciate your suggestion, but I am not interested in adding extensions or software to my computer. I would rather address the issue causing this so I do not need additional browser protections. -
Hello, There are constant popup notifications from MB about blocking an outbound connection. The first MB scan quarantined many things but since then it is clean. The popup notifications persist. I have browsed similar threads and attached the information that was requested in those threads as well as the information requested in the instructional topic on asking for help. Thanks in advance. Addition.txt AdwCleaner[C00].txt FRST.txt MB RPT DETECTION LOG 3.txt MB RTP DETECTION LOG 2.txt MB RTP DETECTION LOG.txt MB SCAN RESULT.txt