Jump to content

jacklikesgaming

Members
  • Posts

    6
  • Joined

  • Last visited

Reputation

0 Neutral
  1. Now that my Windows Defender works, I think that is all the help that I need from here. Thank you so much Maurice for all of your help! I will head over to Sysnative to get help with my update issue over there.
  2. Thank you so much, my Windows Defender seems to be working now! However, I was wondering if there is another issue you might be able to help with? For about 2 weeks now (something like that), there has been a windows update that I haven't been able to install. The update is: 2021-05 Cumulative Update for Windows 10 Version 1909 for x64-based Systems (KB5003169) It keeps getting to 20% when installing it, then it just gets stuck and doesn't move at all. I have no idea why, but do you think that FRST64 might be able to fix this issue that has been annoying me for weeks?
  3. Hello Maurice, again I am very sorry for the wait. I have now done as you said, here is the Fixlog.txt: Fixlog.txt
  4. Hello Maurice, thank you for your patience and sorry for my late replies. Unfortunately I haven't been able to follow your steps because I am still stuck on the first, which is how do I run "fixlist.txt". Do I go into the command prompt to run it?
  5. Hello Maurice, I have done the scan and will be providing the 2 .txt files you asked for. Also, you had asked in your last reply if I uninstalled Windows Defender, and my answer to that question is no. I did not touch it once, and then all of a sudden it gets uninstalled/turned off. Addition.txtFRST.txt
  6. I just got on my PC and on my notifications tab on Windows 10, it said something like "Windows Defender and Malwarebytes are turned off", or something like that. And I thought "well that might be just because my PC has just booted up so it might take a second for them to turn on", and well, I have turned on Malwarebytes (launches on start up), however, it seems that my Windows Defender doesn't want to turn on. I don't really know why, but I have a small suspicion... This morning, Malwarebytes detected what it thought was malware on my pc, specifically on my C: drive. Here is the report on what it detected: Malwarebytes www.malwarebytes.com -Log Details- Scan Date: 26/05/2021 Scan Time: 07:42 Log File: 8eaa65a0-bded-11eb-9d9d-1c1b0d102d0a.json -Software Information- Version: 4.3.0.98 Components Version: 1.0.1292 Update Package Version: 1.0.40910 Licence: Trial -System Information- OS: Windows 10 (Build 18363.1256) CPU: x64 File System: NTFS User: System -Scan Summary- Scan Type: Threat Scan Scan Initiated By: Scheduler Result: Completed Objects Scanned: 369372 Threats Detected: 1 Threats Quarantined: 1 Time Elapsed: 10 min, 13 sec -Scan Options- Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Disabled Heuristics: Enabled PUP: Detect PUM: Detect -Scan Details- Process: 0 (No malicious items detected) Module: 0 (No malicious items detected) Registry Key: 0 (No malicious items detected) Registry Value: 0 (No malicious items detected) Registry Data: 0 (No malicious items detected) Data Stream: 0 (No malicious items detected) Folder: 0 (No malicious items detected) File: 1 Malware.AI.1508476355, C:\USERS\JKGIL\APPDATA\LOCAL\PROGRAMS\{23EA15B6-0742-790E-6ADA-5CE64EB2A07E}\UNINST.EXE, Quarantined, 1000000, 0, 1.0.40910, 287EDE51C51E58F559E985C3, dds, 01261283, 4ED777A5428F68EFA0A9D84FEB06D056, 59EE7AA430827FED2DCE7D0765AA95560094D864A811AB3611E30EA1B2CB4293 Physical Sector: 0 (No malicious items detected) WMI: 0 (No malicious items detected) (end) I am assuming that some malware got on my PC (I might know how, will explain in the next sentence), and uninstalled Windows Defender because I can't turn it back on, as in there is no "turn on" button. So, to explain how I think I got the malware (if there even is malware, idk, I am not the best with malware related issues), I reinstalled DayZ on Steam yesterday after not playing for 2 years. I thought "this seems fun, lets play!", tried to connect to some community servers, didn't end up playing on them, and then I called it a night. Then I wake up the next day and Malwarebytes detects malware, I am assuming that if there even was malware on my PC, it came from DayZ's community servers, as sometimes you have to download external plugins and addons to play on the server. In conclusion, I think my PC might have gotten infected, if it did, that might be the reason I can't turn on Windows Defender anymore, however, I did scan my PC as seen in the report above, and I quarantined the malicious file or programme or whatever it was. But, even if the malware is gone, I don't know how to turn on my Windows Defender again, there is no button to press to turn it on, it's gone. If someone could help clear this up, or at least help me get Windows Defender back up and running, that would be great! Thanks for reading and have a great day :D
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.