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Scrooge

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  1. I'm continuing on Bleepingcomputer. Thank you for all the help and kindness.
  2. I understand, I've oriented nasdaq, I've asked if he wishes to continue or if I should continue here. The snowball rolled a bit too far, I just wanted to inform about a possible problem / bug with the premium trial.
  3. It was delievered with Windows 7, exact age, I'm not sure, I would have to ask. I can confirm that Defender was working initally.
  4. Fixing is terminated due to reaching maximum fixing time of 60 minutes. <==== ATTENTION Is there a solution? Fixlog.txt
  5. Thank you for the reply, running the fixlist now. Additional information: The computer had been powered on unattended for a few hours and Defender was magically ok, real-time protection activated, everything working, I discovered it when it blocked the Farbar download. But again, it got broken after at reboot. I will gather new logs after the fix with the support tool.
  6. I reinstalled Windows 10, downloaded the iso with the Media Creation Tool, kept personal files and apps, this did not fix the problem. Defender worked initially but after the first reboot the same problem appeared. Can't turn on virus & threat protection, real-time protection etc. Error code given in Windows update when trying to update definitions: 0x80070643. mbst-grab-results.zip
  7. I received a laptop for repairs, among other programs I installed Malwarebytes. Windows Defender real-time protection crashed, it was not possible to start it, if I slid the bar to on it automatically went back to off. At this moment I didn't put the blame on Malwarebytes, I did a repair install with a Windows iso-file. This didn't fix the issue, I did some additional cleaning, used the Malwarebytes support tool to clean, Norton removal tool, also got help from the Bleepingcomputer forum with fixes. I'm not 100% what did it but Defender started working again. Great, what a relief. I went ahead and installed Malwarebytes free version because it's a great program to have. The 14 day premium trial activated and Malwarebytes took over Defender, because it's now also an antivirus. I'm not interested in premium so I deactivated the trial and Malwarebytes seemingly removed itself from the Windows security center. The problem now is identical, it's not possible to activated Windows Defender real-time protection. I've done all the steps I did before but nothing works. There clearly are some problems with Malwarebytes, I'm very disappointed because I've been so happy with the program in the past.
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