First off, please know that:
1) This isn't a joke. 2) I'm not a paranoid individual wearing a tin-foil hat. 3) I'm aware that this help forum only applies to my device running Windows. 4) I appreciate your time and have a sincere desire to not waste it.
Bit of background: Arrived in new city just prior to COVID. Enrolled in long distance learning and purchased a computer. Connected to the internet via Spectrum for school and news only. Had the laptop for perhaps 10 days when while I was typing in MS Word a registry key was pasted into my document. Within 48-hour my device just didn't work anymore. My Spectrum's device log indicated that a POS had targeted me. This occurred two more times with new laptops over the course of a few months. It severely impacted my performance which in turn impacted my grades. Because of this, I am no longer enrolled.
Other devices were affected as well, the 'smart tv' that I purchased at same time as laptops, my current cell phone also purchased at same time, and my gaming console. Perhaps related is the fact that at least one unknown individual has gained unauthorized access to my apartment while I have not been at home. I've filed two reports with the Reno PD and have never been followed-up with.
I currently own a laptop running Windows 10 that I purchased in 'S' mode which I took it out of. The manufacturer sent me a recovery thumb drive which I did not begin to carry around until it was too late. According to dates on the thumb drive it would appear modification has taken place after it was mailed to me. I last 'reinstalled' Windows 6-weeks ago. Someone, and my gut feeling says some that lives very nearby, has remote access to my device while I'm utilizing it and when not connected to the internet. This was proven to me last night when a video file was deleted while I was editing.....and I don't know how that's possible. A Spectrum tech brought me a new modem today, which I peeled the stickers off of. I purchased a new router which I have not yet connected to either device and removed those stickers as well. If possible, I would very much like to limit access to my devices from whomever tf. Again, I don't want to waste anyone's time if help isn't going to actually help - I don't want to waste your time and neither do I want mine wasted.
(If you frequent either Kiwi.net or any similar type of forum that gives mentally-ill d-bags a platform to discuss mentally-ill topics, kindly seek help and keep clicking.)
Thanks again.