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cl0gs

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  1. hi, sorry for the late reply! had to work a ton. luckily i was able to fix my problem by 'resetting' windows but keeping my files! just had to re-install my apps, but luckily i didn't have many. thank you so much for your help!
  2. i also just tried to look for microsoft updates, was given the 0x80080005 error again. store still malfunctioning as well.
  3. I tried to post this last night but it wouldn't work, hopefully it will now! AdwCleaner[C02].txt Fixlog.txt malwarebytes_scan.txt msert.log
  4. In my quest to try and solve this myself, I've found these two forum topics. https://forums.malwarebytes.com/topic/265534-maskvpn-mask_svcexe-ctoolbarexe-webcompanionexe-not-flagged-malware/?tab=comments#comment-1416595 https://forums.malwarebytes.com/topic/269874-maskvpn-multiplied-in-allowed-apps-in-firewall-list-cant-remove/?tab=comments#comment-1435295 I have a similar issue right now. I recent was a little dumb and installed something that made me install MaskVPN, not knowing this was a virus. Now, I tried to install something from the Microsoft Store today - nothing. Didn't work. So I figured: must be because I have to update my OS! But then I got stuck looking for an update and got the 0x80080005 error. I have already removed/quarantined 5 spyware/malware with malwarebytes and also some adware with adwcleaner, but I still cannot update my OS nor can I install my thing from the store. Upon checking, MaskVPN had (like in one of the topics mentioned above) created multiple exceptions for itself in Windows Defender, ones I can't get rid of, and it's also still running in the background in my task manager, though I was able to end those tasks. I have run the FRST scan, see the attached files. I'm a little clueless where to go from here, so I would appreciate some help. Thank you in advance! FRST.txt Addition.txt
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