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Yeniceoba

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  1. Lastly I refreshed windows and keep my folders. Unfortunately all my apps and opera/chrome contents are deleted. On the other hand Defender and store problems are solved. It will take some time to get everything working. Thank you so much for your help and kind patience. Best Regards, Murat Çağrı TUNA
  2. Hello, Here are the steps I followed; 1) Under administrator access I opened cmd and typed SFC /SCANNOW and this appeared: Windows Resource Protection found corrupt files but was unable to fix some of them. For online repairs, details are included in the CBS log file located at windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline repairs, details are included in the log file provided by the /OFFLOGFILE flag. 2) I typed DISM.exe /Online /Cleanup-image /Restorehealth and got 0x800f081f error and this appeared: The source files could not be found. Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see https://go.microsoft.com/fwlink/?LinkId=243077. The DISM log file can be found at C:\Windows\Logs\DISM\dism.log 3) I downloaded and started Windows 10 Installation Media and followed the steps, unfortunately 5 hours later it was still 0% downloading iso file. I restarted computer and tried several times but nothing changed. Then I found a windows 10 x64 iso file which is compatible with my computer. I downloaded Daemon Tools then mount the windows.iso file and reached install.esd file and pasted it in c:\iso folder. Then unmount windows.iso. Then started cmd as administrator and pasted "Dism /Get-WimInfo /WimFile:c:\iso\install.esd" and this appeared: Deployment Image Servicing and Management tool Version: 10.0.19041.844 Details for image : c:\iso\install.esd Index : 1 Name : Windows 10 Pro Description : Windows 10 Pro Size : 16.264.622.750 bytes The operation completed successfully. 4) I pasted following command (my operating system is windows 10 pro); Dism /export-image /SourceImageFile:c:\iso\install.esd /SourceIndex:1 /DestinationImageFile:c:\iso\install.wim /Compress:max /CheckIntegrity (There was only win 10 pro so I typed 1 as sourceindex)and this appeared: Deployment Image Servicing and Management tool Version: 10.0.19041.844 Exporting image [==========================100.0%==========================] The operation completed successfully. Then I checked c:\iso folder and there were the following files install.esd install.wim Windows.iso 5) I pasted "Dism /Get-WimInfo /WimFile:c:\iso\install.wim" and this text appeared: Deployment Image Servicing and Management tool Version: 10.0.19041.844 Details for image : c:\iso\install.wim Index : 1 Name : Windows 10 Pro Description : Windows 10 Pro Size : 16.264.622.750 bytes The operation completed successfully. Then I pasted "DISM /Online /Cleanup-Image /RestoreHealth /Source:WIM:c:\iso\install.wim:1 /LimitAccess" command and this text appeared: Deployment Image Servicing and Management tool Version: 10.0.19041.844 Image Version: 10.0.19042.868 [==========================100.0%==========================] Error: 0x800f081f The source files could not be found. Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see https://go.microsoft.com/fwlink/?LinkId=243077. The DISM log file can be found at C:\Windows\Logs\DISM\dism.log Unfortunately restoring wasn't a success. I tried to SFC /SCANNOW but it said there were corrupted files and cannot fix them. I followed the steps again and again to see if I made a mistake but can't see any. Thank you for your patience
  3. Hello, I've done fixing. But still can't activate firewall. FRST.exe and fixlist.txt were both on desktop. I ran fix and it took a while and computer restarted. A fixlog.txt has been made. I did one more scan and the results are attached. Thank you very much FRST.txt Fixlog.txt Addition.txt
  4. Hello again, Thank you for your help and guide. I did and cleaned those programs and did the same tests. Here are the txt result files. thanks Addition.txt AdwCleaner[C00].txt FRST.txt Malwarebytes Detections.txt
  5. Dear Simon Sinek, I've attached the information you've asked below. I am having difficulties opening windows store and windows defender. I've tried a lot of things including typing some logs in powershell etc. I've found a solution long ago about fixing windows store, but that solution required to run windows defender first. I could not turn on defender. I really need help. Thank you for your interest. Addition.txt AdwCleaner[C00].txt FRST.txt Malwarebytes Detections.txt
  6. I am having issues turning on windows defender. I read the article titled: "KMSpico Installed, problem with windows 10" and saw that the user had the same issue. I followed the following steps and pasted scan results. "Download Farbar's Service Scanner utility http://www.bleepingcomputer.com/download/farbar-service-scanner/dl/62/ and Save to your Desktop. If using Windows 7 or above, Right-Click on fss.exe and select Run As Administrator. If using XP, double-click to start. Answer Yes to ok when prompted. If your firewall then puts out a prompt, again, allow it to run. Once FSS is on-screen, be sure the following items are checkmarked: Internet Services Windows Firewall System Restore Security Center/Action Center Windows Update Windows Defender Other Services Click on "Scan". It will create a log (FSS.txt) in the same directory the tool is run. Copy & Paste contents of FSS.txt into your reply." And this is what I get: "Farbar Service Scanner Version: 23-12-2020 Ran by PC (administrator) on 17-03-2021 at 03:58:16 Running from "C:\Users\PC\Downloads" Microsoft Windows 10 Pro (X64) Boot Mode: Normal **************************************************************** Internet Services: ============ Connection Status: ============== Localhost is accessible. LAN connected. Google IP is accessible. Google.com is accessible. Yahoo.com is accessible. Windows Firewall: ============= MpsSvc Service is not running. Checking service configuration: The start type of MpsSvc service is OK. The ImagePath of MpsSvc: "%SystemRoot%\system32\svchost.exe -k LocalServiceNoNetworkFirewall -p". The ServiceDll of MpsSvc service is OK. Firewall Disabled Policy: ================== System Restore: ============ System Restore Policy: ======================== Windows Security: ============ Windows Update: ============ wuauserv Service is not running. Checking service configuration: The start type of wuauserv service is OK. The ImagePath of wuauserv: "%systemroot%\system32\svchost.exe -k netsvcs -p". The ServiceDll of wuauserv service is OK. Windows Autoupdate Disabled Policy: ============================ Windows Defender: ============== WinDefend Service is not running. Checking service configuration: The start type of WinDefend service is OK. Checking ImagePath: ATTENTION!=====> Unable to retrieve ImagePath of WinDefend. The value does not exist. Windows Defender Disabled Policy: ========================== Other Services: ============== File Check: ======== C:\Windows\System32\nsisvc.dll => File is digitally signed C:\Windows\System32\Drivers\nsiproxy.sys => File is digitally signed C:\Windows\System32\Drivers\afd.sys => File is digitally signed C:\Windows\System32\Drivers\tdx.sys => File is digitally signed C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed C:\Windows\System32\dnsrslvr.dll => File is digitally signed C:\Windows\System32\dnsapi.dll => File is digitally signed C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed C:\Windows\System32\mpssvc.dll => File is digitally signed C:\Windows\System32\bfe.dll => File is digitally signed C:\Windows\System32\Drivers\mpsdrv.sys => File is digitally signed C:\Windows\System32\SDRSVC.dll => File is digitally signed C:\Windows\System32\vssvc.exe => File is digitally signed C:\Windows\System32\SecurityHealthService.exe => File is digitally signed C:\Windows\System32\wscsvc.dll => File is digitally signed C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed C:\Windows\System32\wuaueng.dll => File is digitally signed C:\Windows\System32\qmgr.dll => File is digitally signed C:\Windows\System32\es.dll => File is digitally signed C:\Windows\System32\cryptsvc.dll => File is digitally signed C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed C:\Windows\System32\ipnathlp.dll => File is digitally signed C:\Windows\System32\iphlpsvc.dll => File is digitally signed C:\Windows\System32\svchost.exe => File is digitally signed C:\Windows\System32\rpcss.dll => File is digitally signed **** End of log ****" I really need help and assistance.
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