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uhoh-hotdog

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  1. Hi AdvancedSetup, The install went okay, unfortunately it looks like mbamtray.exe is still crashing. Everything else seems to be working. Error: (03/26/2021 11:29:41 AM) (Source: Application Error) (EventID: 1000) (User: ) Description: Faulting application name: mbamtray.exe, version: 4.0.0.932, time stamp: 0x60530af3 Faulting module name: Qt5Core.dll, version: 5.14.1.0, time stamp: 0x603971ce Exception code: 0xc0000005 Fault offset: 0x0000000000219dc5 Faulting process id: 0x2934 Faulting application start time: 0x01d721f146cbacbf Faulting application path: C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe Faulting module path: C:\Program Files\Malwarebytes\Anti-Malware\Qt5Core.dll Report Id: 57195531-4739-4816-9400-666e5505f89e Faulting package full name: Faulting package-relative application ID:
  2. Looks like it was deleted successfully, time to try reinstalling malwarebytes?
  3. Yeah, I'm not sure how to remove it. Thanks! They just have the original drivers that came preinstalled on their support page, I did update the firmware and a few other drivers through windows update though.
  4. Uninstalled the command center. Acer care center was one of the preinstalled apps I uninstalled, somehow that service survived. Thanks!
  5. Actually it crashed again. It looks like if both the admin and the standard account are logged in at the same time something goes wrong. If I run a windows defender quick scan with just one account logged in, it will say it scanned ~44,000 files, with both logged in it will stop at around 20,000. Addition.txt FRST.txt
  6. Uninstalled command center, rebooted, reinstalled, tried a couple of reboots and a shutdown aferwards. FRST.txt Addition.txt
  7. Attached are the two logs. I think everything looked okay account wise. Thanks! MTB.txt events.txt
  8. The google part of it I did, I've added a few myself. And attached are the logs: Fixlog.txt Addition.txt FRST.txt
  9. I set up a custom hosts file to force "safe search" on the most popular search engines. There are a lot of regional variants of google's site. I know that's not exactly standard. Also, should I try reinstalling malwarebytes after performing the above tasks? Or would you want to see the new logs first? Thanks again!
  10. Unfortunately it looks like Malwarebytes is still crashing, this morning it crashed right as I was trying to run a threat scan with it. Error: (03/24/2021 11:37:58 AM) (Source: Application Error) (EventID: 1000) (User: ) Description: Faulting application name: mbamtray.exe, version: 4.0.0.918, time stamp: 0x60418179 Faulting module name: Qt5Core.dll, version: 5.14.1.0, time stamp: 0x603971ce Exception code: 0xc0000005 Fault offset: 0x0000000000219dc5 Faulting process id: 0x1848 Faulting application start time: 0x01d71fdf88fa8064 Faulting application path: C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe Faulting module path: C:\Program Files\Malwarebytes\Anti-Malware\Qt5Core.dll Report Id: 26484cda-2472-4034-9df1-ce245c006f58 Faulting package full name: Faulting package-relative application ID: And Windows Defender is still having issues. Date: 2021-03-24 11:25:19 Description: Microsoft Defender Antivirus scan has been stopped before completion. Scan Type: Antimalware Scan Parameters: Full Scan mbytesscan.txt Addition.txt FRST.txt
  11. Huh, I wouldn't think that a full reset would have so many issues. As soon as Windows finished reinstalling, I uninstalled Norton and as many other preinstalled programs as I could, then ran adwcleaner to clean up the rest. I'm guessing it left some remnants. How would I clean up the scheduled tasks? In the past I just used ccleaner but I've heard that software has been compromised. I also ran the commands you specified today. I haven't seen malwarebytes crash, but I'm a little concerned about some newer errors involving windows defender: Date: 2021-03-21 19:47:31 Description: Microsoft Defender Antivirus scan has been stopped before completion. Scan Type: Antimalware Scan Parameters: Quick Scan I've implemented the exclusions specified in this thread: https://forums.malwarebytes.com/topic/200162-exclusions-for-windows-defender-users/ so I'll see if that helps. Thanks for helping me out!
  12. Hi, I posted a thread a few days ago with some suspicious behavior. I ended up doing a full reset of Windows, clearing out personal data and settings. Eventually I noticed that windows defender and malwarebytes scans weren't completing and decided something must be wrong. Could someone take a look at my latest logs and let me know if everything looks good? I appreciate it! FRST.txt Addition.txt
  13. Attached is the MSERT Log, it would keep getting hung up on a file and would exit. I looked through the forums and ran a bunch of the standalone scanners you all usually recommend (ESET, Kapersky, Trendmicro and Roguekiller) and they all came back negative. So I think my PC is as clean as it's going to get, thanks for your help! msert.log
  14. Nevermind, it looks like the drive itself is dead. I have another restore point from the day before so I can always use that.
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