roboFlex

So I guess we are still trying to figure this one out. I sent in the files to Malwarebytes support and they got back to be really quick this time. I disabled and removed the few apps they said that might be blocking it, Little Snitch and TrendMicro, and the issue still occurred. It always stops at 99-100 files scanned. I tested this on a different Mac on the same network and the issue did not occur. So it is something with this Mac. I hope we are able to get this resolved. I will post any future updates.

The data contains IP addresses to other systems, names of local admins, all of the launch Agents and daemons, the full syslog. I will attach the sanitized data and respond to that message. Please let me know if there is anything else I can do to get this working.

I checked that data and there is way to much personal information in there. You don't need all this data. Is there any specific info they are looking for that I can provide. Is there any troubleshooting steps I can do to help fix this?

I did remove all of them, I only added them after nothing else was working. Attached is the screenshot. It always stops at scanning 100 items. I have tried installing it under a different user. I fully uninstalled Malwarebytes, rebooted, shutdown, and then installed again and still the same issue. The issue happens every time. I removed my AV program and still the same issue. I purchased this and its not working. I guess I will need a refund.

I have tried to scan my iMac Pro at least 30 times and I get the same error every time. It says 100 items scanned and then I get a message oops, something went wrong. I have uninstalled it and reinstalled it. I have opened a ticket over 10 days ago and no one from Malwarebytes has responded. I am running Mojave. I added all of the Malwarebytes binaries to the Security center, both Accessibility and Full Disk Access and still same error happens. They want me to send them a zip file that is created from MBT but I am unable to see the data they are getting. From what I can see its getting a list of all of my launch agents and dameons. Any help will be greatly appreciated.