radjr

I was on bleeping computer and ran the FRST tool per their request. That was the file fix file they came back with. It made no difference. I still cannot run VBS files. The MWB diagnostic run was run after the fix file was run and tested so your diag data is clean. Thanks.

Also, do you know that Microsoft Security Essentials blocks the download of your MWB diagnostic tool???

FYI, the entire email error message below The original message was received at Tue, 2 Mar 2021 12:53:52 -0800 from m0144480.ppops.net [127.0.0.1] ----- The following addresses had permanent fatal errors ----- <noreply@malwarebytes.com> (reason: 554 5.4.14 Hop count exceeded - possible mail loop ATTR34 [SN1NAM04FT005.eop-NAM04.prod.protection.outlook.com]) ----- Transcript of session follows ----- ... while talking to malwarebytes-com.mail.protection.outlook.com.: >>> DATA <<< 554 5.4.14 Hop count exceeded - possible mail loop ATTR34 [SN1NAM04FT005.eop-NAM04.prod.protection.outlook.com] 554 5.0.0 Service unavailable

When I tried to reply to the email, I get an error message stating that the "Hop count" has been exceeded. Attached is the report you requested. Thanks for looking into this. Bottom line is that VBS files are crashing and it could be due to NTVDM being restricted or another reason..but it started after MWB was installed. Thanks! mbst-grab-results.zip

Hello, it seems that MWB has changed the settings for NTVDM on my windows 7 machine. Can someone confirm how to reset whatever MWB has done to this machine to harden it? I uninstalled MWB in an attempt to hopefully reset the configuration but no luck. Thanks.