angieee33

So I received an email from Support@malwarebytes saying to have a call. I returned the email saying Monday (more than 48hrs) at 3:30pm and nothing. No message back and no email?!!

So I restarted my computer and still the same pop up and still I can't open the MBST-Mac thing.

Ok, will do now. Thanks

Thank you! Fingers crossed!

Ahhhh...but then it takes me back to the downloading of the support tool that my computer won't do! So I'm still at square 1!

Done. Thank you for your help

Please tell me how to do that? I have tried and for some reason it doesn't go through. Any advice MOST welcome!

I can't see it. I even removed it and did the whole process again! What else can I do to raise a ticket? This is all driving me insane!

When I double click on the icon in 'downloads' the icon in the bar jumps up and down, but never actually does anything else?! I tried ctrl click and the same, the icon in the bar just jumped up and down as if it was going to open and nothing

No. Nothing happened. I double clicked on the icon in 'downloads' and nothing happened.

When I click on the MBST-Mac nothing happens. It doesn't open!

Hi Treed I followed your link and downloaded the support tool. Followed the instructions and it won't open! Tried again and same thing. No idea why?

Can I contact the staff directly do you know? I've tried on their site, but.....

Yes, I've done that. I've been searching for soooo many different solutions. After buying Malwarebytes, I thought that would be the solution, but nope! I'm losing hope to get rid of it!

Hi I just looked on 'applications' to see if the "ManagerAnalogd" was there and it wasn't. I also opened Safari Preferences->Extensions and there were no extensions. Any other ideas? Thanks

Hi I've attached the screen shot of 'all' the different pop up windows that I've had over the past couple of weeks. They seem to change in their message, but all are equally annoying!! As I said I also had yahoo take over my search engine on Safari. Seems to be ok with Chrome, but still every annoying!

I have this pop up all the time. Even after I've scanned with Malwarebytes, it still pops up. I also have my search engine hijacked by Yahoo if I use Safari! I can't get rid of either, even after investing in Malwarebytes, it's made no difference!! Help. What can be done?