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Everything posted by superjerry3

  1. i tried that already. I got it to work i talked to someone on the team and they were able to fix it, thanks for the response though
  2. I have restarted my pc and tried with a different browser and it keeps saying the same thing, deactivation complete, so no problems there but im still having the same issue. im not sure what else to do. ive tried multiple solutions nothing has worked
  3. So i bought premium a few days ago and it was working fine and saying i had premium and stuff, but i restarted my pc and when i did that it said i have the free version, so i went to my account online and deactivated all devices. There is no device listed but still says availble devices 0 of 1 and as far as i can see there is no devices on there. I really need help because i dont want this to be a waste of money. Im not sure what else you need but i also put the zip file from the logs. mbst-grab-results.zip
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