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Jocelyne

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Everything posted by Jocelyne

  1. Hi, As you can see in the attached images, when I opened some emails today, the following message appeared: WARNING ! PHISHING DETECTED The people I have received the emails from are not hackers : Julien is a coworker who is also our Union Representative, and Nicolas is our Regional Union Representative. Julien and I always write to each other on our personnal Gmail addresses, because e have been writing back and forth on a union issue since Tuesday, June 1st, without any problem whatsoever until today. Yesterday morning, June 2nd, I exchanged emails with both Julien and Nicolas without having any problem. But today when I opened the emails they sent me yesterday afternoon, I got these warnings. First email was sent by Julien at 3h41 from our office email. It has a WARNING PHISHING DETECTED 2nd email was sent by Julien at 3h43 from his personnal Gmail address. CLEAN email WITHOUT ANY PHISHING ALERT. 3rd email was sent by Nicolas at 4h32, in response to the infected 3h43 email Julian sent from the office. I always work offline, so I installed Office 365 on my PC. To get my emails, I use Outlook that came with Office. I always 1-connect through the MBPrivacy VPN, 2-open Outlook to download my emails, 3-disconnect from the Internet. Yesterday late afternoon, I tried downloading my emails in Outlook and even though my Internet connection was fast, the update which normally takes a few seconds was taking for ever and when I checked the synch details, it said that it was still going to take another 8 minutes to resume the download. I closed Outlook right away and disconnected from the Internet but my computer kept freezing for a few seconds at a time and could hardly control my mouse, so I turned it off. I reopened it this morning and everything was fine, so instead of using my Outlook, I went on the Internet to connect with to my Gmail account. My Internet was very slow and Firefox was down to a crawl, so I decided to check my Gmail box usind Chrome, where I had already installed Malwarbytes, Cloudphish and AdRemover. And that's when I saw the WARNINGS. Now I am afraid to get to my emails using Outlook or Firefox. I have Malwarebytes Premium and MBPrivacy using a VPN connection. My questions are : Am I protected against phishing with MB? Does Mozilla Firefox have a built-in anti-phishing protection? Do I need to download an app or program to check my computer because MB did not seem to detect anything? Can you please help me to figure this out? Thank you, Jojo
  2. Hi again! I did run the "Clean" and everything seams to be back to normal !!!! The MSASCuil disappeared from my startup menu !!! Yay!!! I ran a scan and everything is clean!!! Thank you so so much !!! 😃 May I ask for your help on another issue? Last November, my employer hacked into my computer through their VPN connection. I contacted a Cybersecurity firm and they told me how to secure and partition my router, to get my laptop factory reset and use Malwarebytes to stay secure. I have been trying to find the safest navigator and search engine because I still don't feel safe when I go on the Internet. I am trying out Brave with DuckDuck but they don't seem to be compatible with Malwarebytes. I also downloaded Cloudphish because I keep getting horrible emails in my outlook mailbox, but the extension doesn't work. Do you have any suggestion? Thank you for everything, Jocelyne
  3. HI, here is the zip file. Will let you know what happens. mbst-grab-results.zip
  4. Thank you, Firefox, for your quick reply. I will do this right away and will let you know what happens. Have a great day, Jocelyne
  5. Malwarebyte won't start and is no longer in my startup menu. MSASCuil.exe has appeared in my startup menu. How can I fix this? I went into my account and tried to reinstall my Premium version, but I fall into a loop asking to restart my computer to finish installing. Thank you.
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