Hello,
The file is attached. I found that tool before you posted, so I did things a bit in reverse, see below...
1) Used the tool to clean, and re-install.
2) Made sure all the auto update settings were on.
3) Dumped the log file
4) ensured the auto update was set to 1 hour
5) Waited for at least an hour. Then tried to update. It worked manually. Indicating that the program is still not updating/checking by itself.
It has been doing this since I purchased it over a year ago. Both for definitions, and for version updates.
I just got into the habit of manually updating once per day. I just decided todo something about it.
Thanks for any help
-Brian
mbst-grab-results.zip