QualityPie

Downloaded and ran the scan. It found nothing, so that's excellent. Once again thank you ever so much for all your help, I really really appreciate your patience and effort!

Nothing to worry about then? Thank you very much for all your help, I feel a lot calmer than I did!

So can I ask just before you go, is it likely that this was a software issue rather than something malicious? I'd also like to just say thank you for all your help! It's very much appreciated.

Thanks! Uninstalled and reinstalled! I didn't take the browser guard addon, will this be a problem? Other than that there were no issues.

I checked Chrome and Windows both were already up to date

Thank you, I thought it might have turned off because of the update. Here are the logs from the FRST scan Addition.txt FRST.txt

Windows defender was all green when I initially checked it but while I waited for windows defender to update, the "App & Browser control" setting displayed a warning triangle. When I looked at it "reputation based protection" was turned off. Should I turn it back on now, or wait? I ran the quick scan and it came back clean, no threats were found.

My apologies, I'm not very good at this sort of stuff. Fixlog.txt Here is the fix log

Thank you for all your help! I did as you said. Is there anything else that I need to do? Also, can I just ask for my own peace of mind, has this been caused by comodo and the internet security essentials program, or has this been caused by something malicious? Thank you ever so much once again

Hi I uninstalled Avast, rebooted, and reran FRST, here are the logs. FRST.txt Addition.txt

Have done, thank you very much for your help.

Hi all, I've been advised to post in here as in the last few days I've had a couple of pop ups from Malwarebytes telling me than a website has been blocked due to an outbound trojan (event logs attached). This has only happened when I've been on google images, and when I've subsequently scanned my computer with both Malwarebytes, Adware Cleaner, and my antivirus program it keeps coming back telling me there are no problems. I've run the FRST scan and attached the subsequent logs, along with a log of a Malwarebytes scan run today. I'm hoping someone can help me make sense of this. Thanks in advance FRST.txt Addition.txt Full scan.txt trojan report 2.txt trojan report.txt

Thanks for your advice, I didn't actually have sync turned on in the first place, but I followed the steps in the linked post nonetheless. Strangely whenever I run a malwarebytes, or adware cleaner scan nothing is ever brought up.

Hi all, I'm on the premium trial of Malwarebytes, and I've had a couple of pop ups from Malwarebytes about blocking trojans with outbound connections. The first one I was told was a false positive (I've included that as the first report), but I've had it happen again today. On both occasions I've been on google images, getting map ideas, when the pop ups have appeared. As this has happened on twice now I just want to check if there's something untoward going on or whether it's just the real time protection module being a bit over enthusiastic? Thanks in advance trojan report.txt trojan report 2.txt

Thanks very much!

Hi all, I received a popup informing me that Malwarebytes had blocked a website due to a trojan, when I checked the report it says outbound. I've scanned my machine with both Malwarebytes and adware cleaner, both of which turned up nothing. I just wanted to see if anyone could shed any light on what is going on here, and whether there's something hiding on my computer? Thanks in advance trojan report.txt

Thanks very much for your quick reply! It's much appreciated

Hi all, I ran a malware scan last night and it's picked up 6 files through the malware ai system. The files are all associated with Apache OpenOffice. None of my other security software has picked them up, and I'm fairly certain these files have been present on my computer for quite some time and have never been picked up by Malwarebytes before. The scan didn't pick up any other issues. I get the feeling they might be false positives, I was just wondering if someone could cast their eye over it and give me a second opinion please? the following is from the report file: "File: 6 Malware.AI.712063648, D:\PROGRAM FILES (X86)\OPENOFFICE 4\PROGRAM\ODBCCONFIG.EXE, Quarantined, 1000000, 0, 1.0.35387, 23356FDFC756D6982A713AA0, dds, 01062854, 0EF5FE1B50FE95B5D8C6C918C402B575, 0D24C77DA90439DF72DD795AD66956A3498BD554E0DBC5C6507B1F8335348C7C Malware.AI.1241777173, D:\PROGRAM FILES (X86)\OPENOFFICE 4\PROGRAM\UNOINFO.EXE, Quarantined, 1000000, 0, 1.0.35387, B4863355AF0A9CFE4A040415, dds, 01062854, 47CF79D120257A7648D6C59768F20DC4, 6A8DB9D625EF195C3DB189F567A6E6B28946140700BF37A058CEB5A7A744F0B9 Malware.AI.712063648, C:\PROGRAM FILES (X86)\OPENOFFICE 4\PROGRAM\ODBCCONFIG.EXE, Quarantined, 1000000, 0, 1.0.35387, 23356FDFC756D6982A713AA0, dds, 01062854, 0EF5FE1B50FE95B5D8C6C918C402B575, 0D24C77DA90439DF72DD795AD66956A3498BD554E0DBC5C6507B1F8335348C7C Malware.AI.1241777173, C:\PROGRAM FILES (X86)\OPENOFFICE 4\PROGRAM\UNOINFO.EXE, Quarantined, 1000000, 0, 1.0.35387, B4863355AF0A9CFE4A040415, dds, 01062854, 47CF79D120257A7648D6C59768F20DC4, 6A8DB9D625EF195C3DB189F567A6E6B28946140700BF37A058CEB5A7A744F0B9 Malware.AI.712063648, C:\VTROOT\HARDDISKVOLUME5\PROGRAM FILES (X86)\OPENOFFICE 4\PROGRAM\ODBCCONFIG.EXE, Quarantined, 1000000, 0, 1.0.35387, 23356FDFC756D6982A713AA0, dds, 01062854, 0EF5FE1B50FE95B5D8C6C918C402B575, 0D24C77DA90439DF72DD795AD66956A3498BD554E0DBC5C6507B1F8335348C7C Malware.AI.1241777173, C:\VTROOT\HARDDISKVOLUME5\PROGRAM FILES (X86)\OPENOFFICE 4\PROGRAM\UNOINFO.EXE, Quarantined, 1000000, 0, 1.0.35387, B4863355AF0A9CFE4A040415, dds, 01062854, 47CF79D120257A7648D6C59768F20DC4, 6A8DB9D625EF195C3DB189F567A6E6B28946140700BF37A058CEB5A7A744F0B9" Thanks very much.