ok i'll definitely try this when I can, but do you have a solution for the chrome issue, it says it is "managed by your organization" but that makes no sense as it is a personal use pc and it won't let me download any files from chrome saying "insufficient permissions" even after i reset the browser settings and uninstalled and reinstalled it.
I might just opt for fresh install of windows 10 as a last resort.
I actually saw your reply on another post with similar issue and tried to use FRST and waited for 15 but it wasn't responding, I booted the PC in safe mode and malwarebytes worked and i did a scan and deleted all detected malware files, but now the search bar on the specific User profile won't work and just loads forever and Windows settings won't responed at all.
I found some ransomware encrypting my files (adding "ofml" after the original extension of the file like "game.exe.omfl") with a text file saying that i must pay 980$, besides other malware like ones that open chrome tabs constantly (google calendar specifically with some freeware) so i tried open malwarebytes but i can't use it, i can see it in the taskbar but it's not responding and i can't rename it either even thought i am the the main user with all the administrative permissions.
can someone help please
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