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Everything posted by Flaws39

  1. Did you take a look at my ticket request ?does it all look clean?
  2. Yeah I noticed the riskware that was on my phone is non critical that's why its orange so that's ok But in my download section of my web browser I use opera mobile it says failed to delete file when I tried to delete face app .but even though it said failed to delete ,its gone from opera download list so I'm little concerned , but I also deleted another file unrelated to face app called key messages app and that said failed to delete even though it seems to have deleted the download file from the opera download list anyway Just worked out if the file was deleted from the phone before,then you go into the web browser download list and try to delete the app you allready had deleted.opera says failed to delete file but it removes it from the list anyway because it doesn't exit anymore I guess because it was deleted beforehand so that's that cleared up.
  3. I know now not to get apps from non official sources now cheers
  4. So what's is this risk where?is my phone clean now.what does this pup thing do?
  5. Did I do the wrong thing making a supported ticket?what is this pup riskware obfus rx
  6. So guys I was on my home screen and not doing anything and badoo opened itself automatically I was thinking wtf So immediately opened malwarebytes demo and did a scan and it found 1 threat What was this threat it says face app pro i tried to get the good version from non official source just googled the app and installed ,app didnt work anyway so deleted it immediately, anyway should I be concerned?Is my phone clean now after malwarebytes says it removed the threat? Could you guys check my phone is ok ? I sent to support via the app and generated a ticket created ticket 3549235
  7. I'll try an go 5 days without opera its going to a really difficult to use the phone without all my bookmarks and speed dials But I'll be back to this thread in 5 days or before if the malware comes back telling me to update yahoo or another random app.thank you lastly should I send another report?
  8. I've deleted my precious opera lol. But not deleted yahoo as I really need it as I'm waiting for an email. Could you explain if the pop ups are real them why are they different every time and why are they on my home screen. And also why are they happening if I've got all notifications blocked and updates blocked? Sorry for all the questions
  9. Ps I know you guys say it's not a virus but you know what I mean.im not tech savvy at all
  10. I just prey you guys can stop this and remove it for me.as I love this phone and it's new I will be so grateful once we can get to the bottom of this weird virus mystery
  11. I've deleted every app that was on my phone since this virus came onto my phone. So every app I've downloaded in the last 3 months I've deleted.
  12. Because the pop ups are not just happening with opera it was happening with other apps full screen pip ups across my home screen even when the app is not even open.that link I posted says it causes pop ups that look like there coming from and app.then you click update via that pop up and you install a trojan.thast why I haven't clicked update from all these weird pop ups.amd lastly if it was legit up date they would not be a different pop up each time.with different layouts and fonts. And I also have all notifications and updates blocked It's a complete nightmare these andoid viruses are getting out of hand
  13. The link I send was the same issue I'm suffering update your apps pop up
  14. And lastly if the app is legit telling me to update why are the massive pop ups on my home screen?and why are the pop ups different each time.one time its white and another time its red and blue and white and a totally different shape and size.llus I have all notifications blocked I'm so confused
  15. https://www.pcrisk.com/removal-guides/20096-update-for-today-com-pop-up-scam-android This is the issue I have I think it's called update pop up malware?
  16. Yeah tried it dont like it .I'll use the build in Samsung browser for a couple days.what virus do you think is in my phone and why do you think its surviving a factory reset and malwarebytes cant find it?
  17. I've only got one opera on my phone and 1 yahoomail just remove opera ?how long for as it's the app I use most on my phone to be honest cheers
  18. So just uninstall opera how long for ?as it's the most used app on my phone
  19. So its throwing 2 styles of pop ups at me this red and white one and the plain white one. All notifications are blocked.in the browser setting and the phone setting.i have all apps on my phone set to not update. This is freaking me out guys how has this virus got into my phone and stayed after factory reset and why wont malwarebytes find it?
  20. Omg I just cleared the opera app data 1 sec again again and this time this popped up This is driving me mad
  21. Also I've not had this same update pop up with the Yahoo mail app since the factory reset touch wood.
  22. The update pop up is different each time sometimes the pop up box is big and ref and sometimes its white like this one
  23. Opera was not even open I was on the home screen and this pop up comes up.ive just run malwarebytes and again it says the phones is clean .I'm starting to get worried that this virus is inside the phone and can not be removed or found.i beg one of the experts help me get this out of my note 9
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