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TXDocs

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  1. Deal Malwarebytes support. I have located a client who can reproduce the Malwarebytes message flagging our program. I'm attaching the logs from Malwarebytes support tool to this message as well as a break down of the users system information. The user is running your endpoint protection application on a: OS Name Microsoft Windows 10 Pro Version 10.0.19043 Build 19043 System Manufacturer Dell Inc. System Model Inspiron 3847 Please review the data within this log and message me if any further files are required to fix this issue. mbst-grab-results.zip
  2. WB-Log.txt TXdocs (document assembly engine - for Texas lawyers) just released a new update. The update installer called fullsetup.exe and the application for the program TXdocs.exe were flagged as Ransomware. I have attached the traceback logs of this occurrence from a windows 10 client machine to this message. Please review the attached details and get back to me. Log-ed4c114c-3316-11eb-aa15-54bf6466745c.txt
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