rocketracoon

Thank you I appreciate the help

It really doesn't matter whether or not Malwarebytes is charging for the product that falsely flagged the site. The product falsely flags a site, which did nothing to deserve it. The customers don't purchase from the site and will stay away from it moving forward. The impact is real. If Malwarebytes can't figure out a proper way of identifying those sites which are infected they have no business throwing up a flag. It's like yelling fire in a packed theatre. Whether the movie was free or not, the repercussions are the same. Is Malwarebytes going to reimburse all those business for their loss, because of this issue? What this product is doing, is indefensible and I will send a letter of complaint to the company and will file a grievance with bbb. I understand this isn't you, but really who is responsible for this garbage?

Each time a false positive is provided by Malwarebytes, a companies bottom line is affected. While I understand the need to protect your customers. It should come at the cost of all the affected businesses out there. Thank you for sending this off to the team which can fix it, however this should never have happened in the first place.

No other scanner detects anything on our site, except for yours. The site url is www.sabbashop.com. Can you work on fixing your software and remove us from the block? Please and thank you