MarkS01

Yes, that would be my guess because it was working fine for years until yesterday when it wrongfully terminated exactly as it said it would despite receiving the annual subscription fee a month ago. I'm in the 14 Day Trial period, can we please ensure it's resolved by then? I did put in a support ticket at the time and if Porthos is correct above it's a little crappy I go to the back of the line because MB never responded to it. I work extensively all day long on this PC and count on MB for protection. It is a great product and I've never had an infection since I found and used M

Thanks, But technically I've been in the queue since ticket #3235080 I submitted on 10/18/20 and received no reply to. I did generate logs before running the support tool clean uninstall/reinstall if that helps.

Yes.

Hey Porthos, Thanks for the help. I ran the support tool, generating log files on the desktop first. I did the simple clean uninstall/reinstall but still no-go. When I plug in my License Key/ID I still get Error MBAM403102- "The current license entitlement has expired" Any help would be appreciated, thanks.

Hello, My annual subscription renewed on 10/12/20 as it has for the last four years and I received a receipt from Cleverbridge. I am a retail, home user with 3 PCs activated. I have a longstanding online account. My debit card of record was successfully charged $24.95 on 10/13/20. Immediately after renewal I started getting suspension warnings from MB upon booting requesting updated payment info. I sent a Support Ticket, #3235080 on 10/18/20 with both the renewal receipt and screen grab of the charge in my bank account. I received NO response and as of today MB terminated, so I gener