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  • Birthday 12/16/1994

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    Santa Barbara, Philippines

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  1. I'm hoping for a response then. Thanks for the advice.
  2. I'm logging this here as I can see that responses tend to be faster when someone from the staff advises the Help Desk. Unfortunately, I incorrectly purchased a one-year subscription of Malwarebytes Privacy VPN when I currently have three more activations left. I would like to cancel this one and get a refund. Purchased around September 15th, 2021, 15:03:41 GMT+08:00. Transaction ID of 162138871. I currently have a plan under key XXXXX-XXXXX-XXXXX-7GUJZ with transaction ID 162873371 for five devices for 1 year, please do not make changes to this one as this is what I am currently using. Let me know if you need more information.
  3. Updated. Restored quarantined files. Ran a threat scan, no longer detected. Looks like it's all sorted. Thanks a lot. This can be marked as closed/completed.
  4. Not sure if this has been reported yet, looked around for recent reports but haven't found one, so I'm posting this. Rufus got flagged. Possible false positive. Attached exported report. Export Report.txt
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