CarlosCC

No, attempts weren't from you nor cleverbridge, but from other fraudulent people, but what I meant is that I thought my credit card data was stolen from your site/cleverbridge or in the transaction by other people in that attack and that fraudulent people tried to use it to make charges or payment attempts in other sites/ways. Thanks for all the info. Reading the article as you mentioned, it seems personal and payment data was not compromised, so I would check with my bank/card issuer.

Thanks for your answer! Sorry for the misunderstanding, but I received no scam email, just a valid email from you (from Cleverbridge: cleverbridge / Malwarebytes <no-reply@cleverbridge.com>, as saved payment method was changed/outdated couse of new terms) about Strong Customer Authentication which led me to domain https://store.malwarebytes.com becouse my subscription could not be autorenewed using the credit card stored. So I talked with you by email becouse I had some trouble assigning a new Credit Card (it was the same, in fact) to my profile before it was sorted it out. So, after all, I´m not so sure that my payment data or other data was not compromised in that attack, becouse I received in the last hours payment attempts Bank messages(not emails, but REAL payment attempts or usages) with that credit card used in my profile. Thanks anyway for your answer and help!

Hi, just for your information: I recently (in last 30 days) bought/renewed my MW software subscription by 1 more year and used my credit card here to pay it. In the process I contacted you by email couse I had some issues with subscription and Just received in the last 24h some fraud attempts to use my credit card as payments for people who I don't know, nor initialized by me. So I looked for the last purchases I made (few) with my credit card, being MW one of them. Getting more info about it, just saw some news about MW being hacked, as in: https://www.zdnet.com/article/malwarebytes-said-it-was-hacked-by-the-same-group-who-breached-solarwinds/ So, could it be that attackers got my data, included my credit card data from your site? Can you confirm it someway or by private message if customer's data could have been compromised? Thanks for all your work.

Yes I am, and another PC has the same issue. But atm I have no time to test and spend 30 minutes to clear uninstall and reinstall now.

Just sended you the zip logs in PM. Let me know if you received it. I won't be able to try that you told me of uninstall & reinstall until perhaps 3-5 days

I' prefer to send it by private message, becouse Zip file with logs contains private data. is it possible?

I Still have problems with this. I though it was solved and patched with latest updates, but no, still my printer is offline or disconnected while web Protection is activated. Can you have a look at it again? It is annoying to have to deactivate web protection, then windows-search for problems in the printer so it gets online again, then print. ALL this becouse of Malwarebytes bug.

Sorry to say but after updating, today it still goes with printing problems. All printers are offline, so no detected becouse of Malwarebytes. All other LAn devices like pcs seem to be ok and detected, but printers are not. So please have a look at it again.

After update it seems everything works ok again, no issues with printers or LAN devices.

Hi, THis issue happens to me too. I think is related to other issue: In which it blocks network Printers. Please fix it asap couse it is annoying. Thank you!!

Same happens to me. Furthermore, Windows (explorer) does NOT detect any Network devices such as other computers in my local network. It happens since about 2-8 days, can't assure. It happens with 2 Ricoh printers I have and other PCs at Local Network. If I "Exit from Malwarebytes" it works again net detection. PLease fix it asap, couse it is annoying.