dlaurel

I don't know who Lisa is, I don't know what email account opened up when I sent the ticket, probably different than the one I use with my desktop version because everything on my phone uses a gmail account and on my desktop version my brother loaded it I think and I don't know what he used. I have several.

could someone tell me what key I'm supposed to use for the premium version I bought for my phone, please?

I don't want to deactivate my pc. I want the android premium version that I paid for via Google Play to work on my phone.

3238820 sorry

Ticket 3228820

can't get premium subscription to activate, keep getting message on samsung phone that there's a problem with premium subscription. Phone support from New Dehli was not helpful, no response from support ticket submitted several days ago. Was told to use key for my Home subscription, doesn't work. I think I just need a key for my premium purchase via googeplay store.