Jump to content

geolemon

Members
  • Posts

    5
  • Joined

  • Last visited

Reputation

0 Neutral
  1. Thnks, Exile. I proceded through step 2. On deleting rules.ref and relaunching Malwarebytes, I was prompted this time with a message that was somewhere along the lines of "The database could not be found. do you want to download the latest datbase file?" I clicked yes, watched a progress bar monitor the download in a small Malwarebytes software window. When the download completed, I now have the error message "Error code 703 (0,9)" Following logically, I have so far: 1) performed the clean/reinstallation of the software 2) reinstalled the database What other components are there that would cause this error message to survive - something is not being replaced/repaired/updated in the course of this that is key to Malwarebytes running, that is outside of the scope of the above two items. Any ideas? Something besides those two has to have changed or is now corrupted, that would cause Malwarebytes' to stop working. What does the error code 703(0, 9) actually mean?
  2. Thanks - I've tried this much so far. VERY interestingly [since I've twice now, in the course of following the instructions in these threads, installed the latest Malwarebytes' Anti Malware], after running that, and attempting to launch the software, instead of the Error 703, I now am getting: "The database you are using is not supported by this version of Malwarebytes' Anti-Malware. Download the latest version of the program." Is this meaningful? What of the 'latest versions' I installed yesterday? I'll move on to step 2 tomorrow - I'd love to hear your thoughts on the above though, before I do, in case it is significant. Thanks for the help!
  3. Hi, noknojon - I think you might have misunderstood - I don't know if I'm infected with anything, I don't really have any symptoms other than a gut feeling and some occasionally slightly scrambled JPG's in websites that weren't occurring before. Neither AVG nor Spybot report anything wrong at all. My issue is that I'm trying to run Malwarebytes, but Malwarebytes won't run (though it has in the past). I just get "Error code 703 (0.5)". I was posting in this thread, because it was specifically on that error code. I do see that link you posted looks like a great step-by-step on how to deal with an infection... Let's hope I never have to go that route, but it really is great to see that I won't be unguided if it turns out that I do! First I'd like to get Malwarebytes running - it may be this is simply my imagination, or some quirks with my ISP. I've also got a tenant sharing this same internet connection, so that opens a whole other realm of potential contention. Thanks for the links - I think (and hope) this is actually the right place to troubleshoot the 703!
  4. I'm having some big difficulty, even after following some suggestions on this forum, as follows: I'm running AVG, on Win XP x64. As suggested in this thread, I mitigated possible conflicts between AVG and Malwarebytes' Anti Malware by adding the six exceptions in AVG (to two locations - PUP and . My locations were slightly different than those listed, but I found the files. That was as per this thread on earlier AVG conflicts. I then followed the cleanup/reinstallation process exactly as shown in this thread: I removed, rebooted, ran the cleanup tool, rebooted, and installed the latest Malwarebytes' Anti Malware. After all that, I'm still getting essentially the same error message: "An error occurred. Please report the following error code to the Malwarebytes' Anti-Malware support team. Error code 703 (0,9)" Previously it was "Error code 703 (0,5)". I've run Malwarebytes' Anti-Malware on this computer previously, a few times, without any issue. This is the first issue, and the first occurrence happened when trying to run a version of Malwarebytes' that I have previously run successfully. I've been suspicious of some sort of infection on this computer, as images and file downloads are being corrupted, and my internet feels bogged. I have AVG configured to run full nightly scans, and in the early morning hours Spybot S&D updates and runs a scan. None of these have reported any infections, I'm just observing a slowdown, and figured I'd give Malwarebytes' a try to identify an issue. This error makes me even more suspicious of an infection of some sort, and I'm disconcerted that Malwarebytes won't even launch. I'm not sure at all what this could mean. Any suggestions?
  5. I've added the six exceptions in both locations in AVG. My locations were slightly different than those listed, but I found the files. I'm on Win XP x64. I then followed the cleanup/reinstallation process exactly as shown here. I'm still getting the same error message: "An error occurred. Please report the following error code to the Malwarebytes' Anti-Malware support team. Error code 703 (0,9)" Well... previously I think it was "Error code 703 (0,5)". I've run Malwarebytes' Anti-Malware on this computer previously, without any issue. This is the first issue. I've been suspicious of some sort of infection as images and file downloads are being corrupted, and my internet feels bogged. Any suggestions?
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.