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About C-Puff

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  1. Hello. Sorry for the long delay. I've been tied up with work. I'm having more problems. I tried downloading the program Porthos suggested but my entire system freaked out and it was repeatedly flagged as a trojan. On top of this, when I tried to run it it seemed to open like a regular program but then not give me any further commands or instructions as an installing program would. My windows also one point strongly urged me not to run it. I've had to remove it with my windows threat detector eventually. My malwarebytes is now taking 15 to 17 hours to do a daily scan. Often not c
  2. Sorry for the delay. I was very busy with work this week. It's still giving my trouble with scans taking about 3 hours sometimes and the number of items scanned freezing at a certain number before continuing. I'll be following the added instructions here tomorrow to try and fix this.
  3. I'm afraid I can't really see where to turn on rootkits (sorry, I'm not very good with this kind of thing) and I'm probably just missing it, but here's the log I ran which I hope can be useful all the same. mbst-grab-results.zip
  4. Ok! Just be aware I am on an ASUS "gaming" laptop so I suspect my machine is not super fast in comparison. (However the scans used to take 15 minutes at most on this same machine which is why I felt this had to be an error of some kind as I've used Malwarebytes for about 3 years now) I'll attach the log once I've set it going,I'm just letting know I did see this in case it takes a while for whatever reason.
  5. Ah ok that makes sense. I actually say my hard drive was reaching full so I've been cleaning up as it is (I was working on video editing which resulted in a very large number of clips and video files). But that sounds ok. That's something I can fix without it being a programming fault or a system failure or something Thank you so much again for your and Porthos' help!
  6. Completed the scan in an hour and a half almost exactly. I did a threat scan just as-is after the reinstall so I haven't turned on any sort of custom scan changes or anything like that. I'll double check to see if I have rootkits enabled. But an hour and a half for a full threat scan is MUCH better than waiting 6 hours and eventually having to cancel a scan altogether. Thank you so much for the help It seems to have done the trick!
  7. Sorry for the delay. My windows decided to update today because of course it did. I did the clean and reinstalled Malwarebytes without any difficulty or upsets as instructed. I have the text document with the log should it be needed. I'm running a scan but it's a little late at night again (thanks, Windows 10) and I'll let know as soon as it completes.
  8. Ok, I'll give it a try, thank you! I need to go to bed for the day (I had to cancel the scan) and I'll update this thread if it works or not. Thanks for the reply!
  9. For the past week or so my daily threat scan using Malwarebytes premium has taken such a long time I eventually pause the scan and just resume the next day. Yesterday it took so long I cancelled the scan and rescheduled the scan to start earlier in the day, thinking maybe it would help. Today's scan (10 November) started at 6:30pm and it is now 12:31 at night and the scan is still going. I've had this program for YEARS and it's never behaved like this. My entire laptop is functioning at a CRAWL and it's a nightmare trying to get any kind of work done n any way. This is ridiculous!
  10. Thank you so much! For anyone struggling with the popup, ending the task for FNPLicensingService64 under Autodesk stops the popup from appearing even if you don't delete anything.
  11. It just seems weird to me that we're all suddenly getting the exact same alert for the exact same program the exact same day and time of day :/ I don't know what to make of that.
  12. Just registered to say mine has literally started doing the same thing within the last 10 minutes and I don't know whether to take it seriously or not, since scanning FNPLicensingService64.exe in question comes back clean. And yet I keep getting the pop-up that it's blocking a trojan. I googled what FNPLicensingService64 is and it's a legit program but it records mouse clicks and keybaord inputs (it's to do with licensing apparently) so I have no idea whether to take the threat detection seriously or not
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