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MickCQM

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  1. OK, I have disabled the Malicious LoadLibrary prevention option, and the the problem is stil here. but I don't understand what you mean when you say "under the Application behavior protection tab allows the file to be opened". Could you guide me, step by step? Thank you for your help! Porthos: The computer opens a file located on a Windows share ("my documents" Active Directory redirection). I repeat that we do the same thing with another (really similar) file, without any problem. exile360: I followed your procedure, the problem persists.
  2. Porthos: The computer opens a file located on a Windows share ("my documents" Active Directory redirection). I repeat that we do the same thing with another (really similar) file, without any problem. exile360: I followed your procedure, the problem persists.
  3. Hello, We cannot print a rather basic file in Excel 2013. Only this file is concerned. The problem occurs if we use a particular label printer: Citizen CLP-621. We have a notification that appears: "exploit blocked". And we can't print the labels. I can print if I disable the MS Office related settings in the Advanced Exploit Protection settings. Malwarebytes www.malwarebytes.com -Détails du journal- Date de l'événement de protection: 06/10/2020 Heure de l'événement de protection: 09:54 Fichier journal: 1aff4666-07a9-11eb-a294-f079598b8343.json -Informations du logiciel- Version: 4.2.1.89 Version de composants: 1.0.1045 Version de pack de mise à jour: 1.0.30876 Licence: Premium -Informations système- Système d'exploitation: Windows 10 (Build 19041.508) Processeur: x64 Système de fichiers: NTFS Utilisateur: System -Détails de l'exploit- Fichier: 0 (Aucun élément malveillant détecté) Exploit: 1 Malware.Exploit.Agent.Generic, C:\ProgramData\Seagull\Drivers\Temp\ss#44D9.tmp, Bloqué, 0, 392684, 0.0.0, , -Données de l'exploit- Application concernée: Microsoft Office Excel Couche de protection: Application Behavior Protection Technique de protection: Exploit LoadLibrary attempt blocked Nom du fichier: C:\ProgramData\Seagull\Drivers\Temp\ss#44D9.tmp URL: (end)
  4. Hello, We cannot print a rather basic file in Excel 2013. Only this file is concerned. The problem occurs if we use a particular label printer: Citizen CLP-621. We have a notification that appears: "exploit blocked". And we can't print the labels. I can print if I disable the MS Office related settings in the Advanced Exploit Protection settings. Malwarebytes www.malwarebytes.com -Détails du journal- Date de l'événement de protection: 06/10/2020 Heure de l'événement de protection: 09:54 Fichier journal: 1aff4666-07a9-11eb-a294-f079598b8343.json -Informations du logiciel- Version: 4.2.1.89 Version de composants: 1.0.1045 Version de pack de mise à jour: 1.0.30876 Licence: Premium -Informations système- Système d'exploitation: Windows 10 (Build 19041.508) Processeur: x64 Système de fichiers: NTFS Utilisateur: System -Détails de l'exploit- Fichier: 0 (Aucun élément malveillant détecté) Exploit: 1 Malware.Exploit.Agent.Generic, C:\ProgramData\Seagull\Drivers\Temp\ss#44D9.tmp, Bloqué, 0, 392684, 0.0.0, , -Données de l'exploit- Application concernée: Microsoft Office Excel Couche de protection: Application Behavior Protection Technique de protection: Exploit LoadLibrary attempt blocked Nom du fichier: C:\ProgramData\Seagull\Drivers\Temp\ss#44D9.tmp URL: (end)
  5. Hello, We cannot print a rather basic file in Excel 2013. Only this file is concerned. The problem occurs if we use a particular label printer: Citizen CLP-621. We have a notification that appears: "exploit blocked". And we can't print the labels. Malwarebytes www.malwarebytes.com -Détails du journal- Date de l'événement de protection: 06/10/2020 Heure de l'événement de protection: 09:54 Fichier journal: 1aff4666-07a9-11eb-a294-f079598b8343.json -Informations du logiciel- Version: 4.2.1.89 Version de composants: 1.0.1045 Version de pack de mise à jour: 1.0.30876 Licence: Premium -Informations système- Système d'exploitation: Windows 10 (Build 19041.508) Processeur: x64 Système de fichiers: NTFS Utilisateur: System -Détails de l'exploit- Fichier: 0 (Aucun élément malveillant détecté) Exploit: 1 Malware.Exploit.Agent.Generic, C:\ProgramData\Seagull\Drivers\Temp\ss#44D9.tmp, Bloqué, 0, 392684, 0.0.0, , -Données de l'exploit- Application concernée: Microsoft Office Excel Couche de protection: Application Behavior Protection Technique de protection: Exploit LoadLibrary attempt blocked Nom du fichier: C:\ProgramData\Seagull\Drivers\Temp\ss#44D9.tmp URL: (end)
  6. Hello, Unless I am mistaken, I still have no news about the ticket: 3207915 I have followed the procedure for sending a log via Malwarebytes Support Ticket. The software was at the end of its process, and confirmed that the action was successful. My last return request email was dated 01/10/2020 and I still have no news. What should I do to solve my problem? Best regards.
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