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About yoMuzicMan

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  1. Hi Alex. Support got in touch with me and resolved the issue. They explained that I had 2 legacy license keys in my account. So they removed them and added the one that should work. As I re-apply the new license key to my computers, they no longer show "Expired - temporarily extended". Thanks, Ron
  2. Hi Alex. I am still seeing the message as of today, so I'll be patient and wait for support to reach out. I appreciate you looking into this and providing some feedback. Thanks! Ron
  3. Ticket 3199916 submitted on 9/18/2020. Ticket 3203352 submitted on 9/22/2020.
  4. Yes, I have 2. I opened 3199916 from the website. The after not getting any updates in over a week, I chatted with someone who opened 3203352.
  5. Same issue here. I've never had a problem renewing over the past 4 years. After my most recent renewal in September 2020, I continue to see "Expired - temporarily extended" on all of my computers. I've applied the new license key, the old key, used the removal tool exactly as instructed. Days later, I still have the same issue. Maybe it has to do with my account showing licenses for old products. They are: Malwarebytes 3.0 Premium (formerly Anti-Exploit Premium) Malwarebytes 3.0 Premium (formerly Anti-Malware Premium) Can someone in support get rid of these old pro
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